When is debt collection worthwhile for an SME?
Debt collection is worthwhile as soon as open items tie up liquidity and chasing on your own costs more time than an SME can spare. Since the debtor bears the costs, handing over is economical even with individual claims.
Can we hand over several outstanding receivables at once?
Yes. SMEs submit several open items in one batch in a single step, by upload or connector. You see the status of all claims in one dashboard instead of tracking every invoice individually.
How many reminders do we have to send before collection?
You can hand over a due claim without any further dunning stages of your own. incaseof.law takes over the communication with your customer, so that no long dunning ping-pong of your own is needed.
What does debt collection cost for our company?
The defaulting debtor bears the collection costs. You keep 100% of your principal claim, there is no commission cut from the collected amount.
Does our customer relationship stay intact?
Yes. As a licensed debt collection institution, incaseof.law communicates with your customers in a matter-of-fact and legally sound way. The goal is payment, not escalation, which protects your business relationship.
Do we have to change contracts or software?
No. You upload open items or use the connector. An ERP or accounting integration is possible, but not required to get started.
How does the connector integration with our accounting work?
The connector sits on top of your existing accounting or your ERP and hands over due open items by rule to incaseof.law, without export and without a manual step. You define from which point of delay an item is handed over. If a customer pays you directly, the item is recognised as settled.
How do we keep the overview with many claims?
In the portal you see every submitted item with amount and status in one place, from the out-of-court demand through to payout. The open total and the amounts already flowed back are always up to date and can be carried cleanly into your accounting.
Can we outsource the entire receivables management?
Yes. You do not have to build your own collection team. As a licensed debt collection institution, incaseof.law takes over receivables collection, from handing over due outstanding amounts to payout. Via the connector, dunning can be largely outsourced, so that due items are handed over by rule, without anyone on your side having to touch every invoice.
Can the handover go directly from our accounting or ERP?
Yes. The connector links your accounting or your ERP and hands over due open items without CSV export and without a manual step. The integration is not needed to get started, you can begin by upload right away and connect the connector once the volume makes it worthwhile.
What is the difference from factoring or selling receivables?
With selling receivables or factoring, you sell your claim at a discount and receive only a part. With debt collection through incaseof.law, the claim stays yours, we collect it, and because the debtor bears the costs, 100% of the principal claim flows to your account, without a discount.
Does incaseof.law collect claims in Austria and Germany?
Yes. incaseof.law is licensed as a debt collection institution in Austria and Germany, and the approach is confirmed by the Austrian Supreme Court (OGH). You collect outstanding receivables in both markets from a single source, with matter-of-fact, legally sound communication towards your customers.