Out-of-court collection
The terms provide for platform use and out-of-court collection without a success share of the principal. This is not a promise that the debtor will pay.
You are wondering what debt collection costs and what is left of your claim. The answer is simple: the default costs are borne by the debtor in arrears, and your principal claim stays with you 100%.
Prefer to talk it through? Request a call back
Join a strong network of more than 1,000 companies.
Cost breakdown
Example
Principal claim
100% into your account
Default interest
No platform fee
Debt collection costs and processing
No platform fee
Success commission
No deduction
The default costs are borne by the debtor in arrears.
In brief
Debt collection costs are the costs caused by your customer's payment default: default interest, reminder charges and the fee of the debt collection institute. They are generally borne by the debtor in arrears. At incaseof.law, 100% of your principal claim stays with you, with no success commission and no deduction (as of August 2026).
Legal bases: default interest and default damages under the Austrian Civil Code (ABGB), maximum rates for debt collection institutes under the ordinance BGBl. No. 141/1996. Both references are linked in the sources section of this page.
The terms provide for platform use and out-of-court collection without a success share of the principal. This is not a promise that the debtor will pay.
The client bears court fees and any lawyer’s fees under the terms. Engaging a lawyer requires your express approval. A possible reimbursement claim is different from actual recovery.
Electronic filing providers can charge separate fees. Inaccurate information, missing default evidence or breaches of cooperation duties can have cost consequences under the terms.
The terms, particularly sections I–III also specify the allocation of partial payments. A first payment by the debtor therefore does not necessarily mean full payment of your principal.
In Austria, extrajudicial recovery costs must satisfy conditions including necessity, suitability and proportionality to the claim. A statutory maximum is not an automatic entitlement to charge that amount. See the Austrian Chamber of Commerce explanation (German).
Interest also depends on jurisdiction and the parties involved. Section 286 BGB and section 288 BGB govern German default and statutory interest. Under the incaseof.law terms, late-payment interest is assigned to incaseof.law; it is not an additional payout to the client.
Who already hands over
We support our partners in debt collection, from single outstanding invoices through to direct integrations into existing systems via API.
On Google
4.9 out of 5
I felt in good hands at incaseof.law from the very first conversation. Everything was explained clearly, questions were answered immediately, and the result exceeded my expectations. Many thanks for the outstanding support!
Taken verbatim from the Google Business Profile of incaseof.law, retrieved in August 2026.
And many more. See all partners and references
Claim calculator
Set the outstanding amount. This example shows your payout after full, successful collection in Austria and Germany. It does not guarantee payment. The age of the claim does not change the share paid out without deductions.
Your details
Your principal claim is not reduced. We withhold no share and charge you no success commission. The costs of the default are borne by the debtor in arrears.
Your result
You receive 100% of that, which is
Into your account without deductions, after successful collection.
Illustrative example (as of 2026). The payout amount equals your principal claim.
Cost breakdown
Every cost component and who bears it. Your principal claim stays unreduced in every row.
Debt collection cost breakdown: who bears which costs
| Item | Who bears the costs | Effect for you |
|---|---|---|
| Principal claim | The debtor pays it to you | 100% into your account |
| Default interest | The debtor in arrears | No platform fee |
| Debt collection costs and processing | The debtor in arrears | No platform fee |
| Success commission | Does not apply at incaseof.law | No deduction |
Cost breakdown for Austria and Germany. As of August 2026. You pay no commission and take no deduction from the principal claim.
Default interest starts running on the day after the invoice falls due. Between companies, Austria applies 9.2 percentage points above the base rate; towards private individuals it is 4 percent per year. In Germany the rates are 9 and 5 percentage points. Interest keeps accruing until the invoice is settled in full, so the amount grows with every week of default.
Between companies there is also a flat 40 euro charge for the cost of pursuing the claim. How the stages run in practice is set out in the guide how debt collection works in Austria.
Statutory interest rates under the Austrian Civil Code (ABGB) and the Business Enterprise Code (UGB), published in the Legal Information System of the Republic of Austria. As of August 2026.
What a debt collection institute may charge in Austria has been capped by a dedicated ordinance since 1996. The maximum rates depend on the size of the claim and on the steps actually needed, such as a demand for payment, an instalment agreement or tracing the current address.
These amounts are part of the default damages. They are invoiced to the debtor in arrears, not to you. What lands in your account in your specific case is shown by the claim calculator above.
Ordinance on the maximum remuneration rates payable to debt collection institutes, BGBl. No. 141/1996, in the Legal Information System of the Republic of Austria. As of August 2026.
Nothing from your principal claim. incaseof.law charges neither a success commission nor a share of the amount collected. Engagement under the terms, no minimum volume, the cost model set out in the terms.
The terms provide for out-of-court collection and platform use without a success share of the principal. Court, lawyer and filing fees are separate; unsuccessful recovery does not automatically eliminate those costs.
You hand over each invoice separately whenever you want to submit a claim, and you decide which case starts when. What a handover looks like is set out under how incaseof.law works; for a running ledger, receivables management shows the connected route.
Service model of incaseof.law, as of August 2026.
Evidence
Collection and payout have no fixed duration. Service, responses, objections and possible court proceedings affect the process.
Collection and payout have no fixed duration. Service, responses, objections and possible court proceedings affect the process.
Who pays
The core of every cost question, answered in two statements.
We withhold no share and charge you no success commission. After successful collection, 100% of your claim lands in your account without deductions.
Default interest and debt collection costs arise from your customer's default. The debtor bears them, not you. For you as the creditor, the cost question stays at zero.
If your customer still does not pay after the final reminder, the road does not end with a demand letter: incaseof.law carries the claim through every stage, up to a court title and enforcement. Every stage is set out under how incaseof.law works, and the guide how debt collection works in Austria describes the court route in detail.
In comparison
There are three routes for an outstanding invoice: you chase it yourself, you hand it to a classic debt collection agency, or you hand it to incaseof.law. The differences lie in the cost model and in how far enforcement reaches.
Chasing it yourself, classic debt collection and incaseof.law compared
| Feature | Chasing it yourself | Classic debt collection | incaseof.law |
|---|---|---|---|
| What is left of your principal claim | 100%, provided your customer pays in the end. | Often less a success commission on the amount collected. | 100% of the principal claim, without deduction. |
| Who bears the default costs | Your own time stays with you. | Depending on the model, partly with the creditor. | The debtor in arrears. |
| Contract and minimum volume | Not applicable, but all of the work stays in house. | Often required, frequently with a fixed term. | Engagement under the terms, no minimum volume. |
| Authorisation and legal standing | No special legal standing towards the debtor. | Varies by provider and by country. | Licensed debt collection institute in Austria and Germany, confirmed by the OGH. |
| Reach of enforcement | In practice it usually ends with the final reminder. | Court steps frequently handled through third parties. | From the demand for payment through the court title to enforcement. |
| Placing the order and connection | You write, call and watch the deadlines yourself. | Mostly file-based, by form or by email. | Online in a few minutes, digital from handover to payout. |
| Effort for your team | Chasing, deadlines and phone calls tie up your people. | Handing over the file and answering queries stays with you. | Upload the invoice, check the status in the portal at any time. |
As long as the invoice is fresh and your customer still replies, your own reminder is the quickest route. How the reminder stages usually run before a claim is handed over is set out in the guide how debt collection works in Austria.
Once deadlines pass, your customer stops responding or the invoice is several weeks old, every further attempt costs more than it brings in. Then incaseof.law is the route without a deduction from the principal claim, because the debtor in arrears bears the default costs. How the same question is answered on both sides of the border is compared in receivables management in Austria and Germany.
Assessment criteria: cost model, contractual commitment, legal standing, reach of enforcement and effort on your side. The incaseof.law column describes our own service model, the column for classic debt collection describes common market models without naming individual providers. As of August 2026.
Example calculation
Three claim amounts, the same rule: you receive the full sum, and the debtor bears the default costs.
| Outstanding claim | You receive | Default costs |
|---|---|---|
| 900.00 € | 900.00 € | Borne by the debtor |
| 3,500.00 € | 3,500.00 € | Borne by the debtor |
| 12,000.00 € | 12,000.00 € | Borne by the debtor |
Illustrative example. As of August 2026. The payout amount equals your principal claim, without deductions after successful collection.
Hand over your claimThis is how the amount your customer finally transfers is made up, and how much of it belongs to you.
Illustrative example using the same values as the claim calculator above. The interest rate is the statutory Austrian default interest rate between companies. As of August 2026.
What our clients say
After seeing the incaseof.law demo, I immediately cancelled the contract with our previous debt collection provider. We were able to settle the first two five-figure claims within a few days. After that we connected to incaseof.law directly via REST API.
Named Rising Star at the EY Scale-up Award for the second year running, in the FinTech and InsurTech category. Read the blog article
Internal analysis by incaseof.law, as of 2026.
Law, money and peace of mind, from one provider
incaseof.law is a licensed debt collection institute in Austria and Germany, with a model confirmed by the OGH. You hand over your outstanding claim digitally, and we collect the money.
Officially authorised in Austria and Germany. Confirmed by the OGH: your claim is enforced on a sound legal basis.
We withhold no share of your principal claim. What your customer owes belongs entirely in your account after successful collection.
Upload the claim, and we take over the rest. The entire collection runs through the connector and digital legal proceedings.
Join a strong network of more than 1,000 companies.
Licensed debt collection institute in Austria and Germany, confirmed by the OGH.
Frequently asked questions
From the cost question through the comparison to Austria. Your question is not here? We answer personally.
Contact usStart now
Register to submit your claim, or contact us first if you have any questions.
Registration
Register in the customer portal. Add your company details and submit your outstanding claims there.
Already registered? Log in to the customer portal
From the guide
Default rules, collection costs, court procedures and default interest for unpaid B2B invoices, side by side.
Read moreDebt collection in Austria runs in three stages: out-of-court demand, court payment order, enforcement. Deadlines, costs and legal basis explained.
Read moreOut-of-court receivables management for small and medium-sized companies in Vienna, with 100% of the claim staying with you.
Read moreSources and legal basis