From the small property management firm to the large administrator: as a licensed debt collection agency we recover rent arrears, open service charges and homeowners' association dues for you, 100% of the claim stays with you. One unit or hundreds, your effort stays minimal.
For property managers
When a unit falls behind on the rent, on the service charge settlement or on the homeowners' association dues, the property manager hands the open claim to a licensed debt collection agency, which enforces payment on behalf of the landlord or the owners' association. incaseof.law recovers rent arrears and open dues in Austria and Germany, 100% of the claim stays with the owner, the late-payment costs are borne by the defaulting debtor.
How it works
You hand over the open claim, we collect the money. In a few steps, without reminder cycles in your office and without you having to keep an eye on deadlines.
You upload the open claim of a single unit: rent arrears, service charge settlement or homeowners' association dues, with the details of the defaulting tenant or owner. Done in a few minutes.
Online in minutesAs a licensed debt collection agency we demand payment from the debtor in writing on behalf of the landlord or the owners' association. Matter-of-fact, firm and legally sound.
Out of courtIf the debtor does not pay, we initiate court proceedings and obtain an enforceable title, digitally through the electronic legal communication system. You arrange nothing.
Digitally acceleratedThe collected claim goes to the owner, 100% of the claim. You can see the status of every unit transparently in your portal at any time.
100% of the claimIn the image above the building fills up: eight of nine units pay, one stays open. That one unit is exactly what you hand over, and in the end all nine turn green. More on how the debt collection process works.
From small to large
Whether you look after a few properties or manage hundreds of units: you hand over the single case or bundle all units in arrears across all properties. Association management and rental management, one path. No minimum volume, no contract marathon, no change to your software.
Submit a claimWhat we recover
Rental management or association, residential or commercial: we recover the open amounts that cost the most time in property management.
Open rent of individual units, from a one-off arrears to rent debt accumulated over months. We recover rent arrears on behalf of the landlord.
Open service charge balances from the annual statement that the tenant does not settle. We enforce the additional claim so the statement does not fall on the owner.
Outstanding association dues and open contributions to the budget or the reserve fund. We recover the share of defaulting owners for the community.
Claims that exceed the deposit, for example for damage or open amounts after a tenant moves out. We enforce the difference.
Open rent from commercial and retail space, often with higher amounts. We also recover commercial rent arrears in a legally sound way.
Open amounts from special agreements, lost rent or usage fees after the end of a contract. If the claim is justified, we recover it.
Reliable for property managers
A large share of the claims handed over is recovered, much of it already out of court, often within a few weeks. Because the demand comes from a licensed debt collection agency, it is taken seriously, without the property manager having to follow up.
We enforce rent arrears and open dues as a licensed debt collection agency, legally sound and under human oversight. The property manager does not have to pursue it.
100% of the claim goes to the owner or the community. The late-payment costs are borne by the defaulting debtor. Your money belongs in your account.
You hand off the unpleasant part and keep owners and landlords calm. No reminder cycles, no deadlines, no chasing after payments in your office.
Is it worth it?
Many property managers keep putting off the case in arrears, because a reminder cycle takes time and nobody wants to strain the relationship with the tenant or owner unnecessarily. That is exactly what we are here for: you hand over a single case with minimal effort, and the rest runs without the property manager having to arrange anything.
"We look after residential and association properties and never had the time for proper reminder cycles. Now we hand over units in arrears in a few minutes and finally do not have to give owners any more excuses."
Why not wait
A single unpaid rent looks small. But if it lies untouched for months, the rent debt grows, the service charge settlement is added on top, and in the worst case a unit stops paying altogether over a long period. Whoever hands over early gets the money back faster and signals to tenants and owners in arrears that the property manager takes claims seriously. That is exactly what early handover to a licensed debt collection agency is made for: it costs the property manager hardly any time, and the late-payment costs are borne by the debtor.
As soon as the payment deadline is clearly exceeded, you hand over the case. You do not have to send a reminder yourself beforehand, your own reminder is not a precondition.
The demand comes from a licensed debt collection agency. That is taken more seriously than yet another reminder from the property manager, and many claims are already resolved here.
Instead of accumulating for months, the claim is often settled out of court within a few weeks and paid out to the owner.
Frequently asked questions
Hand the rent arrears over as an open claim to a licensed debt collection agency. incaseof.law demands payment from the tenant in writing on behalf of the landlord and, if needed, enforces the claim in court. Your own reminder is not a precondition, even a single unit in arrears is enough for the handover.
You upload the open claim with the details of the defaulting tenant online, larger property managers bundle the cases across all properties or connect their property management software through a connector. We handle the rest: out-of-court demand, court proceedings and enforcement if needed, until the money is in the account.
If a balance from the service charge or operating cost statement stays open, you hand over the amount just like rent arrears. We enforce the additional claim against the tenant, so the statement does not fall on the owner.
Outstanding association dues and open contributions can be handed over on behalf of the owners' association. We recover the share of the defaulting owner, so the budget and the reserve fund stay covered and the other owners do not have to step in.
There is no minimum volume. Even a single unit in arrears or a smaller amount is worth it, because your effort is minimal and the collection costs arising from the default are borne by the debtor. Handover makes sense as soon as the payment deadline is clearly exceeded and there is no prospect of payment in the short term.
The principal claim belongs 100% to the owner and is not reduced. The collection costs arising from the default are borne by the defaulting debtor. There is no commission deducted from the claim and no subscription. What this means for a specific amount is shown by the debt collection cost calculator.
Yes. Large administrators hand over claims collectively across all properties and keep the overview per property. Through a connector the claims flow automatically from your property management software to us, without export and without double entry.
Yes. We recover rent arrears from rental management as well as outstanding association dues from ownership management. Residential and commercial, both through the same process.
As a licensed debt collection agency we communicate in a matter-of-fact and legally sound way. The goal is payment, not escalation. The property manager hands off the unpleasant part and at the same time keeps owners and landlords calm.
If the debtor does not respond out of court, we initiate court proceedings and obtain an enforceable title, digitally through the electronic legal communication system. We then manage the enforcement. The property manager does not have to organise the transition between the stages.
A large part of the cases is settled out of court within a few weeks. After successful recovery we pay the claim out to the owner, 100% of the claim. You can see the status of every unit live in your portal at any time.
Yes. incaseof.law is a licensed debt collection agency, active in Austria and Germany, the approach is confirmed by the Austrian Supreme Court (OGH). Behind the offer stands incaseof.law GmbH, Rathausstraße 21/13, 1010 Vienna, commercial register no. 505409 z.
Read on
Hand over the first case in a few minutes, from the single case to bundled across all properties. 88% recovery rate, 100% of the claim, no minimum volume. Prefer to talk first? Get in touch. Your money belongs in your account.
Submit a claim Licensed debt collection agency, confirmed by the Austrian Supreme Court (OGH), in Austria and Germany.Over 1,000 companies already trust our receivables management. We provide full support to our clients – from collection of single unpaid invoices to direct system integrations via API. We ensure efficient, legally compliant, and fully digital processes for your entire receivables management.
Book a first call and see for yourself why companies trust incaseof.law. We look forward to meeting you!
When faced with unpaid invoices, many entrepreneurs either reach straight for the 'legal sledgehammer' or do nothing at all. Both approaches are usually wrong. A modern, digital debt collection agency like incaseof.law solves problems before they end up in court. Spare yourself the financial risk of expensive litigation and opt for intelligent receivables management.
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