Submit a due, undisputed claim with evidence of payment default. After acceptance, incaseof.law handles the case out of court. Court action, required representation and additional costs are clarified separately. Received payments are settled under the agreed terms.
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Before handover, check when payment is due, performance, objections, the balance and evidence of default. After acceptance, incaseof.law handles out-of-court collection. Report new objections, direct payments and data changes promptly in the portal. For court action, agree responsibilities, representation, deadlines and additional costs separately.
An Austrian payment-order claim may be suitable for an eligible monetary claim. In Germany, the corresponding route begins with a Mahnbescheid. Jurisdiction, service, objections and enforcement follow the applicable procedure. Our office in Vienna does not determine which court is responsible for your claim.
Invoice, contract, performance records, delivery evidence, correspondence and payments need to agree. Use the claim-preparation guidance to reconcile the file. For larger volumes, see API handover and status integration. Collection stages and case status are delivered by webhook; payment information is available through the API.
Basis: terms: acceptance, cooperation, costs and settlement; Austrian payment-order procedure; German payment-order procedure. As of 23 September 2026.
Our partnerships
We support our partners in debt collection, from single outstanding invoices through to direct integrations into existing systems via API.
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In short
Submit a due, undisputed claim with evidence of payment default. After acceptance, incaseof.law handles the case out of court. Court action, required representation and additional costs are clarified separately. Received payments are settled under the agreed terms.
Basis: acceptance, cooperation and settlement under the terms.
How it works
You hand over your outstanding invoice, incaseof.law takes care of the rest as a licensed debt collection institute. You can submit a claim online at any time and get started within a few minutes.
Prepare the invoice, contract, evidence of performance, default and current balance. A technical receipt does not itself mean acceptance.
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After acceptance, we handle the instruction out of court. Objections, new information and further measures are assessed for the particular case.
Payments are settled under the terms. Report direct payments and changes promptly in the portal; a closed case does not necessarily mean full payment.
Recovery stage by stage
Submit a due, undisputed claim with evidence of payment default. After acceptance, incaseof.law handles the case out of court. Court action, required representation and additional costs are clarified separately. Received payments are settled under the agreed terms.
How much capital outstanding claims tie up is shown by the incaseof.law study on tied-up capital (2026, analysis of 149,916 companies). A customer not responding at all? Here is what to do when a customer is not paying, and how to proceed with an unpaid invoice.
Start debt collectionIllustrative example. Aggregated network data, as of 2026.
No success commission is charged on recovered principal. Interest and collection costs are assigned to incaseof.law under the terms. Court, legal and transmission costs, and cost consequences of breaches of duties, need separate consideration. Payment allocation can affect payouts when a customer pays only part of the balance.
Before you start
No success commission is charged on recovered principal. Interest and collection costs are assigned to incaseof.law under the terms. Court, legal and transmission costs, and cost consequences of breaches of duties, need separate consideration. Payment allocation can affect payouts when a customer pays only part of the balance.
Engagement is subject to the terms; no minimum volume is required. You hand over a single claim whenever you want.
Yes. Because the effort for you is minimal, you can also submit single and smaller claims, business or private.
What our clients say
After seeing the incaseof.law demo, I immediately cancelled the contract with our previous debt collection provider. We resolved our first two five figure claims within days. We then connected directly to incaseof.law via REST API.
Named Rising Star at the EY Scale-up Award for the second year running, in the FinTech and InsurTech category. Read the blog article
Internal analysis by incaseof.law, as of 2026.
Frequently asked questions
From the first step to the payout. Cannot find your question? We answer personally.
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Register to submit your claim, or contact us first if you have any questions.
Registration
Register in the customer portal. Add your company details and submit your outstanding claims there.
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From the guide
From out-of-court demand letters to digital enforcement. How to secure your liquidity, step by step.
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A comparison of the regulatory frameworks and cost structures in receivables management between Austria and Germany.
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Consequences, deadlines and options for action, and why ignoring a debt collection letter is the worst choice of all.
Read moreSources and legal basis