Can lawyers outsource debt collection to a debt collection agency?
Yes. Lawyers and law firms can hand over both their own claims and client claims to a licensed debt collection agency. The legal work and the client relationship stay with the law firm.
Is debt collection worth it for a law firm, or should you collect yourself?
Collection ties up lawyer and back-office hours that are rarely billable at cost. For recurring or high-volume claims, outsourcing pays off, while the individual legal question stays with the law firm.
What does outsourcing claims to incaseof.law cost?
incaseof.law works in a way that 100% of the collected claim goes to you or your clients. There is no opaque commission model on the principal claim.
Does the law firm keep control over the client relationship?
Yes. The law firm remains the point of contact for its clients. incaseof.law takes over debtor communication, dunning runs and collection in the background.
Which claims can a law firm hand over?
The firm's own claims such as outstanding fee invoices, and claims that the firm's clients hold against their debtors.
How does communication with the client work?
The law firm remains the point of contact for its clients and decides who is informed and when. The debtor communication is taken over by incaseof.law as a licensed debt collection agency, factual and focused on payment. Alternatively, you can also recommend incaseof.law directly to your clients so that they submit the claim themselves.
How is the claim data handed over?
You submit individual claims digitally, for which you need the claim amount, the date and the debtor's details. Law firms with higher volumes connect their software via the connector and hand over open items in bulk instead of uploading each claim individually. Every case is then traceable in the portal.
Is handing over data to the debt collection agency GDPR-compliant?
Yes. Handing over a legitimate claim to a licensed debt collection agency pursues a legitimate purpose, and processing the debtor data for it is covered. The handover is data-minimising and only includes what is needed for the collection, the claim amount, the reason for the claim, the date and the debtor's details, not the entire client file. Where incaseof.law processes on your behalf, this is set out by contract so that you can document it towards your clients.
Who is liable for the claim and the approach?
The legal assessment of the claim stays with the law firm, the operational collection is the responsibility of incaseof.law as a licensed agency whose approach is confirmed by the OGH. This clear split of responsibility avoids grey areas: each side is responsible for its part, and you hand over to a regulated partner that can connect to court proceedings.
Can my law firm hand over its own fee claims?
Yes. Outstanding fee invoices and unpaid invoices of the law firm you hand over the same way as client claims. The payout goes to your law firm, 100% of the claim, without lawyer or back-office hours flowing into your own fee collection.
How is billing done, is there a commission?
There is no commission model on the principal claim. 100% of the collected claim goes to your law firm or directly to your clients. The debt collection costs arising from the default are borne by the defaulting debtor. Which model fits you, on behalf of the law firm, as a recommendation to clients or for the firm's own claims, we clarify in a short conversation.
Is the handover legally compliant for my law firm?
You hand over to a licensed debt collection agency, authorised in Austria and Germany, whose approach is confirmed by the OGH and which can connect to court proceedings via electronic legal communication. This is a handover to a regulated partner that you can justify towards your clients.
Is incaseof.law a licensed debt collection agency?
Yes. incaseof.law is a licensed debt collection agency whose approach is confirmed by the OGH, with a connector to electronic legal communication. Behind the company stands incaseof.law GmbH, based in Vienna, registered in the commercial register of the Vienna Commercial Court.