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State-licensed debt collection institute § 118 GewO 1994 · GISA 32140156
For debtors DE · EN Customer portal Start debt collection
Licensed in Austria · Registered in Germany

Submit a claim. Your money belongs in your account.

Submit your due, undisputed claim online. Provide the invoice, supporting documents and evidence of default. Track the case in the customer portal. Engagement is governed by the terms, with no minimum volume.

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4.9 out of 5

For freelancers, SMEs, property managers, trades and law firms.

State-licensed debt collection institute

Registration

Your account for submitting claims.

Register in the customer portal. Add your company details and submit your outstanding claims there.

Register now

Already registered? Log in to the customer portal

The service model is governed by the terms. Recovery and duration are not guaranteed. Court, lawyer and electronic filing fees must be considered separately.

Our partnerships

Freelancers, SMEs, property managers, trades and law firms hand over their outstanding claims to us.

We support our partners in debt collection, from single outstanding invoices through to direct integrations into existing systems via API.

On Google

4.9 out of 5

And many more. See all partners and references

  • fiskaly
  • Valutico
  • Refurbed
  • INNIO
  • konfetti
  • Samariterbund

In brief

What does incaseof.law do with an outstanding claim?

You can submit individual due, undisputed claims to incaseof.law online. Prepare the invoice, evidence of performance, outstanding balance and evidence of payment default. After registering, enter the case in the customer portal. The terms govern the engagement; further steps have separate requirements and potential costs.

Service scope and requirements: terms, sections I–III.

Review the costs and potential additional fees. For recurring arrears, establish a receivables management process.

Do I have to have sent a reminder before debt collection?

Handover requires a verifiable claim. Whether a reminder is needed for default depends on the jurisdiction and the agreement. Include any reminders you have sent and proof of delivery. The terms require an existing, due claim and payment default; the number of days that have passed is not enough on its own.

What happens if the debtor still does not pay?

After the out-of-court stage, further steps may make sense. Their requirements, costs and the approvals they need are assessed separately. Keep new payments, objections and known deadlines up to date in the file.

Quick answer

How do I instruct a debt collection agency, and which documents do I need?

With incaseof.law you instruct online: register in the customer portal, enter the debtor, open amount and due date, and upload the invoice. From your accounting system this also works via connector or REST interface. Have the contract or order, proof of performance, previous reminders and part payments ready. incaseof.law accepts due, undisputed claims with documented payment default; collection is not guaranteed.

Basis: incaseof.law terms and conditions, sections I to III. As of September 2026.

What to check before submitting a claim

Claim and performance

Bring together the contract or accepted order, invoice and evidence of performance. An invoice upload alone does not resolve objections.

Due date and payments

Record the agreed due date, delivery of the invoice, reminders, partial payments and credit notes. Submit the actual outstanding balance.

Objections and deadlines

Disclose complaints, existing proceedings and possible limitation deadlines. Submitting a claim does not itself preserve a legal deadline.

For a step-by-step overview, see how the process works. Austrian and German rules on default and court proceedings differ.

One claim, a defined engagement

You can submit individual claims through the existing customer portal. The terms and conditions govern the engagement, including accurate information and prompt updates about direct payments. Acceptance, recovery and the time to payment depend on the individual case.

Out-of-court collection and platform use are provided without a success share of the principal under the stated service model. Court fees, legal representation and electronic filing can involve separate costs. The cost overview explains the distinction.

In Germany

Can I also instruct incaseof.law for claims in Germany?

Yes, incaseof.law is registered in Germany as a debt collection service provider in the Legal Services Register (no. 2024 0000 8388, Federal Office of Justice). Claims are submitted online. Without payment, the court route runs through a payment order and an enforcement order at the payment-order courts. The defaulting debtor generally bears the collection costs as damages for late payment, within the legal limits. Court costs apply separately.

Requirements and procedural steps are explained in the overview Debt collection in Germany.

Sources: Legal Services Register, Federal Office of Justice; German payment-order courts, procedure; German Civil Code, default; Legal Services Act, reimbursement of collection costs. As of September 2026.

How it works

Submit a claim online in three steps

Three steps from the outstanding claim to the payout. Simple, digital and fast.

1

Hand over the claim

Upload the outstanding invoice digitally or hand it over automatically through the connector from your accounting system. In just a few minutes, under the terms and without a minimum volume.

In about 3 minutes
2

We take over

As a licensed debt collection institute, we call on your debtor to pay, out of court and, if necessary, in court through electronic legal communication.

Checked in seconds Escalated firmly
3

Payout to your account

After successful collection we pay out, 100% of the claim, without deductions for you. You can see the status transparently in your portal at any time, from the first reminder to the incoming payment.

Paid out without deductions

What you hand over

What to prepare before submitting a claim.

Register in the customer portal to submit your claim. Enter the claim details and upload your invoice there. From a running ledger you hand over automatically through the connector or the REST interface instead, and then even the typing falls away.

The outstanding invoice

Upload the invoice as a PDF or enter the claim details directly. Both routes lead into the same file.

Who owes you the money

Name and address of the debtor, company or private individual. We establish the rest for delivery.

How long it has been outstanding

Record the agreed due date, receipt of the invoice and the basis for payment default. Whether a reminder is needed depends on the applicable law and agreement.

There is no minimum volume. Each claim must still satisfy the terms: accurate data, a due and undisputed claim, and evidence of payment default. Report partial payments and objections. Complete missing evidence before submission.

The moment of handover

Keep chasing it yourself, or hand it over now?

Decide whether the file is ready for external collection or still needs clarification. After submission, continue to report direct payments, objections and changed details. Further court steps and legal representation require their own assessment and any necessary approvals.

  • You hand over once. Deadlines, escalation and delivery run with us from then on.
  • You keep 100% of the principal claim. The debtor in arrears bears the default costs.
  • You see every stage in the portal, from the demand for payment to the incoming payment.
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Costs

What does it cost to submit a claim?

Out-of-court collection and platform use follow the terms without a success share of the principal. Court, lawyer and filing fees are separate. Recovery is not guaranteed, and unsuccessful recovery does not automatically eliminate those other costs.

Case file #1042 · Illustrative example 100% payout
Outstanding claim, overdue for 52 days4,380.00 €
Payout to you after successful collection, without deduction4,380.00 €
Default interest and debt collection costs, borne by the debtor in arrearsapprox. 407 €
Success commission, does not apply at incaseof.law0.00 €

Illustrative example, as of 2026. The guide value for the default costs comes from the claim calculator and depends on the size of the claim and the length of the default.

Debt collection costs in detail

Before you start

The three questions that come up most often before you submit a claim.

These three points usually decide whether an outstanding invoice is handed over or keeps sitting there. The answers are here before you start, with no small print and no sales call.

What does it cost me?

Nothing from your principal claim. It stays 100% with you. The default and collection costs are borne by the defaulting debtor, not by you.

Do I have to sign a contract?

The engagement is governed by the terms and conditions. You can submit individual claims without a minimum volume.

Is it worth it for small amounts?

Yes. Because the effort for you is minimal, you can submit single and smaller claims too, in business and in private.

The route before the handover is set out in detail on two pages: how incaseof.law works covers every stage from handover to payout, and the debt collection costs are broken down there in full. If you would rather send a reminder yourself first, the guide how debt collection works in Austria puts the order of steps in place; for a running ledger, receivables management shows the connected route.

What our clients say

Handed over once. Read what happened next.

I am incredibly grateful to InCase of Law. The whole process was extremely simple and worked completely without any direct communication effort. I only had to upload my invoice, and the first reminder went out within the first hour. What had cost me over a month of frustration, chasing and unanswered messages was resolved by InCase of Law within a day: my entire principal claim was paid the very next day. I can recommend the service without reservation and will definitely use it again for future outstanding claims. Many thanks for the fast and professional support!
Nicolette NikelsomGoogle review, 07/2026
4.9out of 5

See reviews on Google

Client rating on Google

From the very first conversation I felt in very good hands at incaseof.law. Everything was explained clearly, my questions were answered immediately and the result exceeded my expectations. Many thanks for the excellent support!
Mario Eichhorn10/2025
Working with Dr. Kindler goes excellently. The communication is first class and my questions were answered reliably and in detail. Highly recommended!
Florian K12/2025
Very trustworthy partners who are a pleasure to work with. An absolute recommendation!
Bernd Pichler11/2025
Very happy, and really good support!
Reinhard Wachmann03/2026
I am incredibly grateful to InCase of Law. The whole process was extremely simple and worked completely without any direct communication effort. I only had to upload my invoice, and the first reminder went out within the first hour. What had cost me over a month of frustration, chasing and unanswered messages was resolved by InCase of Law within a day: my entire principal claim was paid the very next day. I can recommend the service without reservation and will definitely use it again for future outstanding claims. Many thanks for the fast and professional support!
Nicolette Nikelsom07/2026

For freelancers, SMEs, property managers, trades and law firms.

EY Scale-up Award, Rising Star 2026

Named Rising Star at the EY Scale-up Award for the second year running, in the FinTech and InsurTech category. Read the blog article

Internal analysis by incaseof.law, as of 2026.

Law, money and peace of mind, from a single source

One solution that secures three things: your rights, your money and your peace of mind.

incaseof.law is a debt collection institute licensed in Austria and registered in Germany. You hand over your outstanding claim digitally, we collect the money.

Law

Licence and registration

Licensed in Austria and registered in the German Legal Services Register. The terms set out the scope and conditions of an engagement.

Licence under GewO 1994
Electronic legal communication
Enforceable across Europe
Money

100% of the claim for you

incaseof.law keeps no share of your principal claim. What your customer owes belongs in full in your account after successful collection.

No success fee
No deduction from the principal claim
The debtor bears the default costs
Peace of mind

Digital, with status updates

Upload the claim, we take care of the rest. The entire collection runs through the connector and electronic legal communication.

Status in the portal at any time
Deadlines and escalation handled by us
Out of court and in court

Get started now

Your money belongs in your account. Let’s begin.

Submit your outstanding claim in just a few minutes, or take a calm look at the system first. No sales call, engagement under the terms, no minimum volume.

Start debt collection

Out-of-court collection under the terms; court, lawyer and filing fees require separate assessment.

Frequently asked

Everything you need to know about licensed receivables management.

From costs and requirements to data security. Your question is not here? We answer personally.

Contact us
You submit your outstanding claim online at incaseof.law, upload the invoice or the claim details and start the case in just a few minutes. We take care of the collection as a licensed debt collection institute.
incaseof.law charges no success commission on the principal for out-of-court collection and platform use. Court, lawyer and filing fees, and costs arising from breaches of cooperation duties, are separate. Recovery and payout are not guaranteed. The terms apply.
Recoverable default costs are claimed from the debtor. Requirements, potential client costs and payment allocation depend on the applicable law and terms.
Yes. You can submit a private outstanding claim just like a company, with no minimum volume.
Yes. Register in the customer portal and enter the case with the required documents. The engagement is governed by the terms.
There is no minimum volume. Whether handover is worthwhile depends on documents, objections, ability to pay and possible further costs.
Yes. incaseof.law is a licensed debt collection institute, active in Austria and Germany.
There is no fixed recovery or payout period. Responses, ability to pay, objections and possible court proceedings affect the process. Payout follows receipt and allocation of payment under the terms.

From the guides

Knowledge that protects your liquidity.

See all blog articles
A hand signing a printed document on a desk
Guide2 February 2026Austria

How debt collection works in Austria

Debt collection in Austria runs in three stages: out-of-court demand, court payment order, enforcement. Deadlines, costs and legal basis explained.

Read more A street in central Vienna with historic buildings in daylight
Debt collection4 February 2026Austria

Debt collection in Vienna, the digital way

Out-of-court receivables management for small and medium-sized companies in Vienna, with 100% of the claim staying with you.

Read more Modern glass office buildings against a blue sky
Comparison21 January 2026Austria & Germany

Receivables management: Austria and Germany compared

Default rules, collection costs, court procedures and default interest for unpaid B2B invoices, side by side.

Read more

Sources and legal basis

Modern payment solutions for more liquidity.

Submit a claim

Is your case in Germany? Our guide to debt collection in Germany explains eligibility and the route from out-of-court collection to possible payment order proceedings.

Terms explained

Debt collection and collection agencies · Payment default · Due date