How can I submit a claim for collection?
You submit your outstanding claim online at incaseof.law, upload the invoice or the claim details and start the case in just a few minutes. We take care of the rest as a licensed debt collection institute, from the out-of-court demand to enforcement.
What does it cost to hire a collection agency?
The principal claim belongs 100% to you, it is not reduced. The collection costs arising from the default are borne by the defaulting debtor. There is no commission deduction, no platform fee and no subscription on the claim.
Who pays the collection costs?
The collection costs arising from the default are borne, as a rule, by the debtor who did not settle the claim on time. Your principal claim remains untouched by this and stays entirely with you.
Can a private individual submit a claim too?
Yes. You can submit a private outstanding claim just like a company, for example from a private sale or a loan, with no minimum volume and the same process.
Can I submit a claim online?
Yes. At incaseof.law the submission runs entirely online, without a sales call and without a contract marathon. You upload the claim and start the case in just a few minutes.
From what amount is debt collection worthwhile?
There is no minimum volume. You can submit single and smaller claims too, since the effort for you is minimal and the default costs are borne by the debtor.
Is incaseof.law a licensed collection agency?
Yes. incaseof.law is a licensed debt collection institute, active in Austria and Germany, and the approach is confirmed by the OGH. Behind the company stands incaseof.law GmbH, based in Vienna, registered in the commercial register of the Vienna Commercial Court.
What happens if the debtor still does not pay?
If the debtor does not respond out of court, we initiate the judicial order-for-payment procedure and obtain an enforceable title, digitally through electronic legal communication. We then manage the enforcement. You do not have to organise the transition between stages yourself, we take care of that automatically.
Does my customer relationship stay intact?
Yes. As a licensed debt collection institute, we communicate with your customers in a factual and legally sound way. The goal is payment, not escalation. A defaulting customer can be a good customer again tomorrow, which is why we take on the unpleasant part without straining the relationship unnecessarily.
How quickly do I get my money?
After successful collection we pay the claim out to your account. A large share of cases is settled out of court within a few weeks. You can see the status live in your portal at any time. See also how the collection process works.