What can I do if a client does not pay my invoice?
First send a payment reminder, then a reminder with a deadline. If the client does not respond, you hand over the claim to a licensed debt collection agency such as incaseof.law, which collects the claim for you.
Is debt collection worth it for freelancers and small businesses?
Yes. Precisely because solo self-employed people have no finance department, professional debt collection saves time and nerves. You upload the invoice, we take over, and 100% of the claim goes to your account.
Debt collection or send reminders yourself, what is better as a self-employed person?
Sending reminders yourself costs time and strains the client relationship. A licensed debt collection agency takes on the unpleasant part professionally and factually, so you can focus on your work.
Do I really get the full claim?
Yes. With incaseof.law, 100% of the claim goes to your account. The default costs are borne by the late-paying client, not by you.
Does debt collection harm my client relationship?
We act factually and professionally. You keep the client relationship, we take on the unpleasant part of collecting the claim.
Is there a minimum amount for instructing debt collection?
No. There is no minimum volume and no minimum amount. You can hand over a single small invoice of 100 or 200 euros just as easily as a large project sum. The effort for you is equally low in both cases.
Do I have to have sent reminders myself first?
Your own reminder is helpful, but not a requirement. As soon as your client is in default, you can hand over the claim. The sooner you do it, the higher the likelihood that you will see your money in full.
Does this also work for private claims?
Yes. You do not have to have a trade. A private open claim, for example from a private sale or an unpaid service, you submit just like a business one, with the same process and without a minimum volume.
What does debt collection cost me as a self-employed person?
You keep 100% of the claim. The default costs are borne by the late-paying client, not by you. When liquidity is tight, you keep the full amount you have earned anyway. You can calculate the costs transparently.
Do I need a trade or a company?
No. You can hand over an open claim as a freelancer, small business owner or as a private individual. What matters is not your status, but that the claim is justified and due.
How long do I have to claim an open invoice?
As a rule: the sooner the better. Over time a claim becomes harder to collect, and it can become time-barred. As soon as your client is in default, you should not wait too long, but hand over the claim.
Does this also work if my client is based in Austria or Germany?
Yes. incaseof.law is a debt collection agency licensed in Austria and in Germany and collects claims in both countries for you.
Is incaseof.law a reputable debt collection agency?
Yes. incaseof.law is a debt collection agency licensed in Austria and Germany, the process is confirmed at the highest court level by the Austrian Supreme Court (OGH).