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State-licensed debt collection institute § 118 GewO 1994 · GISA 32140156
Licensed in AT and DE · OGH-confirmed

Rent and eviction claims

Digitally prepared: the pure rent claim in self-administration, the eviction claim led by a lawyer.

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We support our partners in debt collection, from single outstanding invoices through to direct integrations into existing systems via API.

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In brief

Who may file a rent or eviction claim?

A rent claim (Mietzinsklage) and an eviction claim (Räumungsklage) are tenancy disputes (Bestandstreitigkeiten) within the exclusive jurisdiction of the district courts. For the whole of the first instance there is no mandatory legal representation, whatever the amount in dispute. The landlord files the claim through incaseof.law as a participant in electronic legal communication (ERV) in their own right. If they are represented, the relative requirement of legal representation applies from 5,000 euros.

Basis: the Austrian Code of Civil Procedure, provisions 27 and 29, together with the case law of the Supreme Court. As of 2026.

Two routes

The money only, or the property as well.

Which route fits is decided by a single question: do you want only the outstanding rent back, or the property as well? Both routes run through the same platform. They differ in the procedure and in who files the claim.

Route 1

Pure rent claim (reine Mietzinsklage)

Payment only, entirely in self-administration.

It runs in the court order for payment procedure (Mahnverfahren): the court issues a payment order (Zahlungsbefehl) without a hearing. If the tenant lodges no objection, you hold an enforcement title without ever having been in court.

  • Court order for payment procedure with a payment order, without a hearing
  • Without an objection, straight to the enforcement title, without ever having been in court
  • Works entirely in self-administration through the platform
  • No mandatory legal representation and no threshold on the amount in dispute: you file yourself as a participant in electronic legal communication (ERV) in your own right
  • Applies equally to pure rent actions for payment without an eviction request

Route 2

Combined rent and eviction claim (Räumungsklage)

Money and property, a lawyer conducting it as the standard route.

Here there is no order for payment procedure and no payment order. The court schedules a hearing in every case, and the landlord's side has to attend. That is why having our partner law firm conduct the matter is the standard route in this constellation: they attend the hearing for you.

  • No order for payment procedure, a hearing in every case
  • Filing it yourself remains legally possible, but requires the owner to attend the hearing in person
  • Representation by the property manager is excluded from a total amount in dispute of 5,000 euros and, below that threshold, is not part of our offer

Both apply to rented properties within the full and partial scope of the Austrian Tenancy Act (Mietrechtsgesetz, MRG). That covers by far the greater part of what a property manager looks after. Properties entirely exempt from the Tenancy Act follow a different process and remain reserved for our partner law firm.

The process

From the first reminder to the eviction, in eight steps.

You hand over the tenancy agreement and the rent account, incaseof.law runs the rest digitally, right through to filing via electronic legal communication. How the process works in detail is set out in the overview.

  1. Hand over the data digitally

    You supply the tenancy agreement and the rent account, with the charges debited and the payments received posted according to any allocation (Widmung) made. The allocation matters: a payment booked to the wrong item can unsettle the entire proof of arrears. A reminder of your own beforehand is not necessary, but of course possible.

    Online in minutes
  2. Collection Letter 1

    First reminder

    incaseof.law sends the first reminder by email with a delivery log, with the arrears broken down item by item and a payment deadline of 4 days. If the tenant pays within that deadline, the case is closed.

    4-day payment deadline
  3. Collection Letter 2

    Qualified reminder

    If payment fails to arrive once the first deadline has passed, we send the qualified reminder on the statutory basis by registered mail (Einschreiben, RSb) with an extended deadline of 8 days. That sets the extended deadline the law requires. This letter deliberately does not go out by email: if the tenant later disputes having received the reminder, you have to be able to prove delivery, and the postal receipt is the most robust means of doing so. If payment arrives within this deadline the process ends; the collection fees accrued remain on record.

    8-day extended deadline, by registered mail
  4. Wait for the rent due date, automatic lock

    Terminating the tenancy requires the arrears to persist beyond the next rent due date. Within the scope of the Tenancy Act the rent falls due on the 5th of the month in advance; an earlier due date agreed by contract would be ineffective in the tenant's favour. We therefore calculate from the 5th unless your tenancy agreement provides for a later date. If the extended deadline expires before that, the system holds the case until the next charging date has passed. This lock protects you from terminating too early and putting the entire process at risk.

    Locked until the next charging date
  5. Out-of-court declaration of termination

    Once the rent due date has passed and the arrears are still outstanding, we send your prepared declaration of termination (Aufhebungserklärung) to the tenant as a separate letter by registered mail (RSb), in the name of the landlord or the property manager.

    by registered mail, RSb
  6. Voluntary period to vacate

    In law we could sue immediately. We nevertheless recommend granting the tenant a voluntary period of 14 days to vacate together with the declaration of termination; that is regarded as reasonable. If they vacate within that time you save yourself proceedings and costs, and you have the property back faster than any judgment could manage. Anyone in a hurry can switch the period off in an individual case; the claim then goes out directly after the termination.

    14 days, can be switched off case by case
  7. The claim is prepared

    Once the period to vacate has expired without result, we draw up the rent and eviction claim on the basis of the data you supplied, including the application for a landlord's lien inventory (pfandweise Beschreibung). There is no waiting for delivery documentation.

    incl. landlord's lien inventory
  8. Filing via ERV, the choice is yours

    As standard the landlord files the claim through their own access to electronic legal communication; the platform prepares the pleading and triggers the transmission. The property manager steers the process but does not appear as a representative in the proceedings. Alternatively, on request, the incaseof.law partner law firm Biedermann & Belihart Rechtsanwälte OG takes over: they review, file the claim via ERV and conduct the proceedings. The cap on the amount in dispute applies only in this variant.

    Your choice: yourself or the partner law firm
Before every escalation step: three banking days of buffer. Payments take time to be credited. Before the qualified reminder, before the declaration of termination and before the claim is filed, the system therefore checks for three more banking days whether money has arrived. The buffer can only delay a case, never let it escalate too early.

Deadlines and process, as of August 2026.

Next step

Arrears outstanding? Hand over the case now.

You upload the tenancy agreement and the rent account, incaseof.law runs the route through to filing via electronic legal communication. No contract, no minimum volume, no costs for creditors.

Legally sound

The sequence that holds up in court.

The Supreme Court requires a strict sequence: first the reminder with an extended deadline, then, once it has expired without result, the termination. A termination declared within the reminder letter itself is ineffective and can have severe cost consequences for you. Our process keeps the elements cleanly apart.

No mandatory lawyer, right up to court

Why that works, and who files the claim.

The rule

No mandatory legal representation

Whatever the amount in dispute.

Rent and eviction claims are tenancy disputes within the exclusive jurisdiction of the district courts. For these proceedings there is no mandatory legal representation, whatever the amount in dispute. The 5,000 euro threshold that otherwise applies does not come into play. This holds for the whole of the first instance: from filing the claim through any objection to the contested hearing. Only in appeal proceedings is legal representation required by law.

The limitation

What matters is who files

No mandatory lawyer means acting for yourself.

The claimant, that is the landlord or the ownership company, acts in person. If they have themselves represented, however, the relative requirement of legal representation under the Code of Civil Procedure applies from an amount in dispute of 5,000 euros: only a lawyer can then act as representative. A property manager therefore cannot appear in the proceedings as the representative of their owners above that threshold. Below it, it would be legally conceivable, but we deliberately do not offer it: losing the hearing because nobody could put forward anything relevant wins you nothing.

How we solve it: a separate ERV access per owner

Set up together

Every landlord and every ownership company becomes a participant in electronic legal communication in their own right and files under their own address code. The property manager remains the administrator: they create cases, maintain data, monitor deadlines and trigger the filing technically, through a single platform access for all the owners they manage. We set up the registration for each owner together with you. The broader recovery of claims for entire properties is covered by debt collection for property managers.

The hearing is the practical sticking point. With the combined rent and eviction claim there is always a hearing. The party itself or a lawyer should attend; your property manager does not take that on in our model. Anyone who does not want to or cannot attend the hearing in person therefore chooses the lawyer route from the outset. With the pure rent claim the question usually does not arise at all, because without an objection there is no hearing.

Costs

Transparent, and in principle borne by the tenant.

In self-administration no legal fees arise. You bear only the court fee, which is recoverable from the tenant, and our collection fees, which the tenant owes as an ancillary claim. Where our partner law firm conducts the matter, the tariff under the Lawyers' Tariff Act (RATG) is added, with a capping commitment for claims filed by a lawyer from the outset. The overview of collection costs sets out the details.

Items and who bears them
ItemBasisWho bears it
Court fee, GGG Flat fee based on the amount in dispute: arrears plus 750 euros for the eviction. Full fee recoverable from the tenant
Legal fees, RATG, only where a lawyer conducts the matter Tariff based on the amount in dispute. Special condition when handled through incaseof.law: the eviction request is billed on the basis of a reduced amount in dispute of no more than 2,000 euros. Only where a lawyer files from the claim onwards. Full tariff recoverable from the tenant
Eviction value in dispute by property type
Property typeRATG value in dispute against the tenantInternal cap
Flat up to 60 m² floor area1,000 euroslow by law
Flat of 60 to 90 m² floor area1,500 euroslow by law
Flat over 90 m² floor areaAnnual gross rent2,000 euros
Commercial premises, whatever the floor areaAnnual gross rent2,000 euros

For small and medium-sized flats the eviction value in dispute under the Lawyers' Tariff Act is low by law in any case, so the internal cap has no additional effect there. For flats over 90 m² and for all commercial premises the statutory eviction value in dispute is the annual gross rent, and there the cap takes effect as a commitment on conditions in its own right.

Your advantage. Should the other side be unable to reimburse the litigation costs, for instance because the claim is irrecoverable or because of insolvency, our partner law firm bills the legal fees to you internally on the basis of a capped eviction value in dispute of no more than 2,000 euros. The economic benefit counts above all for large flats and commercial premises, where the assessment would otherwise equal the annual gross rent. The condition is that the partner law firm files the claim from the outset. If the claim is filed in self-administration and the lawyer only steps in after an objection in ordinary proceedings, the uncapped statutory amount in dispute applies.

Fees and tariffs, as of August 2026. Court fees as they stand from 1 August 2026, legal tariffs under the Lawyers' Tariff Act.

Costs settled

The tenant bears the costs. You start right away.

The court fee and the collection fees are recoverable from the tenant, and the cap on the eviction value in dispute limits your risk if the claim fails. The cost overview shows how late-payment and collection costs are made up in general.

Illustrative example

Three cases, worked through.

The examples are drawn from real and typified cases. They show the costs where a lawyer conducts the matter, because that is where the capping commitment is economically relevant. In self-administration the legal fees fall away entirely and only the court fee arises. The cap shown always presupposes that a lawyer files the claim from the outset.

Case 1: standard case, commercial premises with smaller arrears Annual rent 23,930 euros, outstanding arrears 2,965 euros
Illustrative example

Starting position

Total amount in dispute, RATG
26,895 euros
Eviction value in dispute, capped
2,000 euros
Internal assessment basis
4,965 euros

Costs, full against the tenant / internal in the failure scenario

Court fee, GGG TP 1
436.00 / 436.00
Legal fees for the claim, gross
1,733.56 / 505.68
Total litigation costs
2,169.56 / 941.68
Gross saving in the failure scenario1,227.88 euros

On the internal assessment basis of 4,965 euros the flat-rate supplement of 60 per cent under the Lawyers' Tariff Act applies.

Case 2: detailed failure scenario with arrears of 15,000 euros The tenant cannot reimburse the costs
Illustrative example

Assessment

Arrears plus flat eviction element of 750 euros, GGG
15,750 euros
Arrears plus capped eviction element of 2,000 euros, RATG internal
17,000 euros

Costs

Court fee, GGG TP 1
1,030.00 euros
Legal fees for the claim, TP 3A gross
1,180.28 euros
Total claim risk in the failure scenario
2,210.28 euros
Total risk in the failure scenario2,210.28 euros

The legal fees include the flat-rate supplement of 50 per cent, the surcharge of 25 per cent for the joined application for a landlord's lien inventory, the fee for electronic legal communication and 20 per cent VAT.

Case 3: high-value commercial premises, capped versus uncapped Monthly rent 5,000 euros, arrears 15,000 euros
Illustrative example

Commercial premises with a monthly rent of 5,000 euros ordinarily carry an eviction value in dispute of 60,000 euros under the Lawyers' Tariff Act, the annual rent. With arrears of 15,000 euros the statutory uncapped value for legal fees would be 75,000 euros. Through incaseof.law the capped value of 17,000 euros applies internally, that is the arrears plus the capped eviction element of 2,000 euros.

Cost comparison in the failure scenario
Cost itemuncapped by lawour model, cappedSaving
Amount in dispute, RATG75,000 euros17,000 eurosnot applicable
Court fee, GGG TP 11,030.00 euros1,030.00 euros0.00 euros
Claim TP 3A incl. surcharge of 25 per cent2,294.47 euros1,180.28 euros1,114.19 euros
Hearing or settlement TP 2931.54 euros477.94 euros453.60 euros
Total failure risk, gross4,256.01 euros2,688.22 euros1,567.79 euros
Total saving if it comes to that1,567.79 euros

Around 37 per cent less risk than under the statutory regime.

The court fee stays identical in both scenarios; the flat eviction element of 750 euros under the Court Fees Act is independent of the cap under the Lawyers' Tariff Act. What matters is who files: the capped column applies only where a lawyer files from the claim onwards. If the claim is filed in self-administration and the lawyer only steps in after an objection, the column headed "uncapped by law" applies.

Court fees as they stand from 1 August 2026. All amounts are typified examples, not a commitment for an individual case.

Part payments and settlements

What happens if the tenant does pay after all.

Allocation

Costs first, then the principal claim

Part payments by the tenant are allocated first to the procedural and collection costs accrued and to the court fees, and only then to the principal claim, the rent arrears. That keeps your economic position protected while the proceedings run.

Before the claim

Payment between termination and filing

If the tenant pays the arrears in full between the declaration of termination being sent and the claim being filed, the claim is not filed. The collection fees accrued remain on record. With a part payment in this window the claim goes out with the reduced rent request; the eviction values in dispute stay unchanged, because the right to evict continues to exist.

After the termination

The right to cure under the Tenancy Act

If the tenant pays only after the declaration of termination, they may settle the arrears up to the close of the hearing and avert the eviction, provided no gross fault attaches to them. We hold such cases and put them forward for legal review instead of suing automatically. That protects you from bearing the litigation costs yourself.

After the claim

Restriction and settlements

If payment only arrives after the claim has been filed, we restrict the claim to the costs decision, stating when payment was made and with what allocation. As a rule the tenant bears the costs, because they caused the litigation. In court settlements we agree the tenant's full liability for costs in your favour as standard. If, exceptionally, a settlement is concluded with lower costs or with costs set off, for instance to secure an immediate handover without enforcement of the eviction, the fee is agreed individually.

Scope of service

The standard package and the lawyer route.

You start in self-administration and can switch to a lawyer conducting the matter at any time, even mid-proceedings. Anyone who wants to submit a claim right away starts at the top.

Standard package

Self-administration

The fully digital route in the owner's name.

  • First reminder (CL1) with a 4-day payment deadline, by email with a delivery log
  • Qualified reminder on the statutory basis (CL2) with an 8-day extended deadline, by registered mail (RSb)
  • Automatic rent-due-date lock: no termination as long as the arrears do not persist beyond the next charging date
  • Check for incoming payments with three banking days of buffer before every escalation step
  • Out-of-court declaration of termination by registered mail (RSb), including a voluntary 14-day period to vacate
  • Automatic generation of the rent and eviction claim including the application for a landlord's lien inventory
  • Filing via ERV by the landlord through their own access, prepared and triggered on the platform, without representation by the property manager
  • Monitoring of the tenant's payment and objection behaviour until the decision is final

Lawyer route

The partner law firm as an option

From the outset, or once proceedings become contested.

  • Review and filing of the claim under TP 3A by the partner law firm Biedermann & Belihart Rechtsanwälte OG
  • Representation at hearings and settlements, billed under TP 2 or TP 3A of the Lawyers' Tariff Act
  • Continuing protection of conditions: the internal cap on the eviction element at no more than 2,000 euros also applies to all subsequent hearings. The condition is that a lawyer conducts the matter from the filing of the claim onwards
  • A seamless switch is possible at any time, including after filing yourself, for instance if the tenant lodges an objection. From that point the firm bills on the uncapped statutory amount in dispute

Condominium

For service charge and reserve fund arrears as well.

Outstanding contributions to the owners' association

Claim form in preparation

If you manage condominium properties alongside rented ones, we handle the owners' association's outstanding service charge and reserve fund claims against defaulting condominium owners up to the point of readiness for court, on the same pattern as the court action for payment (Mahnklage).

Court enforcement here, however, runs through our partner law firm, and there is a substantive reason for that: such a claim should always apply at the same time for the registration of the statutory preferential lien (Vorzugspfandrecht) under the Austrian Condominium Act (Wohnungseigentumsgesetz, WEG). If that is missed, the association loses its rank against the property and the management exposes itself to a liability risk.

We are currently preparing a claim form that combines the two; until it is ready the lawyer route is the safe one. The claimant here is the owners' association, for which the management acts as its organ. The question of representation therefore arises differently than for an individual landlord, and whether the management is an individual or a limited company makes no difference. The action for exclusion (Ausschlussklage) against a condominium owner remains reserved for the partner law firm in every case. The general route from arrears to an enforcement title is described in the article How does debt collection work in Austria.

Not covered

Where our offer ends.

There are two areas the platform deliberately does not cover. We name them here so that you know where you stand before the first case.

Limit 1

Other special proceedings

The scope of service at incaseof.law covers the rent and eviction claim and the action for payment for monetary claims. Other special proceedings under tenancy and condominium law, such as proceedings on the appropriateness of the rent, on rent increases or the action for exclusion under the Condominium Act, are not the subject of the platform and require legal representation. Our partner law firm takes on such proceedings on request, and the case file kept on the platform is handed over with them.

Limit 2

Properties outside the Tenancy Act

Equally not covered are rented properties entirely exempt from the Tenancy Act, such as single- and two-family houses, holiday flats, homes and service flats. The right to cure under the Tenancy Act does not apply there, and the process differs in material respects. Our offer is aimed at properties within the full and partial scope of the Tenancy Act; for the rest, our partner law firm is at your disposal.

Documents

What we need to handle an individual case.

  • The tenancy agreement including any supplementary agreements
  • The rent account or balance list with the monthly charges debited and the payments received; an export from your property management software is enough
  • The property and tenant details
  • The current, that is the most recent, rent charge
All data and documents can be uploaded through the incaseof.law platform or transferred through an interface.

What our clients say

Trust you can read for yourself.

Working with Dr. Kindler goes excellently. The communication is first class and my questions were answered reliably and in detail. Highly recommended!
Florian KGoogle review, 12/2025
4.9out of 5

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Client rating on Google

I am incredibly grateful to InCase of Law. The whole process was extremely simple and worked entirely without any direct communication effort. I only uploaded my invoice, and within the first hour the first reminder had already gone out. What had cost me over a month of frustration, chasing and unanswered messages was resolved by InCase of Law within one day: my entire principal claim was paid the very next day. I can recommend the service without reservation and will definitely use it again for future outstanding claims. Many thanks for the fast and professional support!
Nicolette Nikelsom07/2026
I felt in good hands at incaseof.law from the very first conversation. Everything was explained clearly, questions were answered immediately, and the result exceeded my expectations. Many thanks for the outstanding support!
Mario Eichhorn10/2025
Very trustworthy partners who are a pleasure to work with. An absolute recommendation!
Bernd Pichler11/2025
Extremely satisfied and very good support!
Reinhard Wachmann03/2026
Working with Dr. Kindler goes excellently. The communication is first class and my questions were answered reliably and in detail. Highly recommended!
Florian K12/2025

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70 %
less time spent on outstanding invoices
Tens of thousands
in additional payments received per year
Customer relationships stay just as good
even after we take over the claim

Internal analysis by incaseof.law, as of 2026.

Law, money and peace of mind, from one source

One process that secures three things: your rights, the owners' money and your peace of mind.

incaseof.law is a licensed debt collection institute in Austria and Germany, with an approach confirmed by the OGH (Austrian Supreme Court). You hand over the rent and eviction claim digitally, we run the route through to filing via electronic legal communication.

Law

Licensed and confirmed by the OGH

We prepare the rent and eviction claim in the sequence the Supreme Court requires, in a legally sound way and under human oversight. The landlord does not have to go to court in person.

Licence under GewO 1994
Electronic legal communication
Strict sequence as required by the OGH
Money

100% goes to the owner

We keep no share of the principal claim. The tenant reimburses the court fee and owes the collection fees as an ancillary claim.

No success commission
No deduction from the rent
Late-payment costs borne by the debtor
Peace of mind

You keep control

You hand off reminder cycles and deadlines and keep an eye on the status at all times. Anyone who wants legal representation switches to the partner law firm with one click.

Status per case in the portal
Deadlines and escalation through us
Switch to the firm at any time

Start now

Hand over your first rent case in a few minutes.

Upload the tenancy agreement and the rent account, incaseof.law runs the rest digitally. Contact us first if you have any questions.

Registration

Your account for submitting claims.

Register in the customer portal. Add your company details and submit your outstanding claims there.

Already registered? Log in to the customer portal

Frequently asked questions

Frequently asked questions about rent and eviction claims.

From mandatory legal representation through the cap on the amount in dispute to part payments and the limits of the offer. Your question not here? We answer personally.

Contact us
As standard the landlord does. Every landlord and every ownership company becomes a participant in electronic legal communication (ERV) in their own right and files under their own address code; the platform prepares the pleading and triggers the transmission. The property manager steers the process but does not appear as a representative in the proceedings. Alternatively the partner law firm Biedermann & Belihart Rechtsanwälte OG takes over the filing and conducts the proceedings.
No. Rent and eviction claims are tenancy disputes (Bestandstreitigkeiten) within the exclusive jurisdiction of the district courts; for the whole of the first instance there is no mandatory legal representation, whatever the amount in dispute. Being free of mandatory representation does, however, mean acting for yourself. If the claimant is represented, the relative requirement of legal representation under § 29 Abs 1 in conjunction with § 27 Abs 2 ZPO applies from an amount in dispute of 5,000 euros. Only in appeal proceedings is legal representation mandatory.
The pure rent claim (reine Mietzinsklage) concerns only the money. It runs in the court order for payment procedure (Mahnverfahren): the court issues a payment order (Zahlungsbefehl) without a hearing, and if there is no objection you hold an enforcement title. The combined rent and eviction claim concerns money and property. Here there is no order for payment procedure and no payment order; the court schedules a hearing in every case. That is why a lawyer conducting the matter is the standard route there.
Only where the partner law firm files the claim as counsel from the outset. It then bills the legal fees to you internally on the basis of a capped eviction value of no more than 2,000 euros, including for all subsequent hearings. If the claim is filed in self-administration and the lawyer only steps in after an objection in ordinary proceedings, the uncapped statutory amount in dispute applies.
Terminating the tenancy requires the arrears to persist beyond the next rent due date. Within the scope of the MRG the rent falls due on the 5th of the month in advance; an earlier due date agreed by contract would be ineffective in the tenant's favour. If the extended deadline expires before that, the system holds the case until the next charging date has passed. This lock protects you from terminating too early.
Then the right to cure under § 33 Abs 2 MRG applies: the tenant may pay the arrears up to the close of the hearing and avert the eviction, provided no gross fault attaches to them. We hold such cases and put them forward for legal review instead of suing automatically. That protects you from bearing the litigation costs yourself.
No. It is aimed at properties within the full and partial scope of the MRG, which covers by far the greater part of what a property manager looks after. Rented properties entirely exempt from the MRG, such as single- and two-family houses, holiday flats, homes and service flats, are not covered. The right to cure does not apply there, the process differs, and the partner law firm takes over.
The tenancy agreement including any supplementary agreements, the rent account or balance list with the monthly charges debited and the payments received, the property and tenant details, and the current rent charge. An export from your property management software is enough. You upload everything through the platform or hand it over through an interface.

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