Hand over the invoice
Upload the unpaid catering or banquet invoice as a PDF or a photo. Several open items from one season go in a single handover.
Catering delivered, event completed, invoice unpaid? Hand over due, undisputed claims with evidence of default. incaseof.law supports digital handling while you focus on your business.
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Register in the customer portal. Add your company details and submit your outstanding claims there.
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For corporate events and catering, the contact person is not necessarily the contracting party. Check which business placed the order and who was authorised to do so. Keep the offer, acceptance, agreed guest count and subsequent changes together. An invoice addressed to the contact personally may identify the wrong debtor.
Document the services actually provided: event date, deliveries, confirmed additions and deposits already credited. Distinguish the invoice amount from the outstanding balance after a partial payment. Separate events for the same customer should remain individually identifiable.
An agreed cancellation charge requires a valid basis and the relevant facts. Include the booking conditions, cancellation date and correspondence. If the claim is disputed, do not submit it as undisputed under a regular instruction. The incaseof.law terms provide for separate legal assessment of contested claims.
The venue alone does not answer every applicable-law question. Record the parties' locations and contractual agreements. Our Germany overview explains subsequent steps for German cases; Austrian cases may involve an Austrian payment-order claim. Do not submit a duplicate if the same receivable is already being handled.
Check the claim and balance, record objections and identify the relevant jurisdiction. Acceptance and cooperation follow our terms.
Everyday life in hospitality
Food costs, staff and rent are paid long before the corporate client transfers the money. Every unpaid invoice hurts twice here, because it ties up capital that is missing in the daily business. Whether it is a company dinner, a banquet or a running delivery, the starting point is the same: the customer does not pay.
Christmas party, team event, conference catering: it is ordered on account. Afterwards the contact person disappears into internal approvals or moves to another department.
The booking falls through at short notice, and the no-show fee is in the quotation. On the invoice the corporate client stops responding, while food and staff were already scheduled.
Orders pile up in the high season, and the open items land in the months with low turnover. That is exactly when the money for the next purchase is missing.
In brief
Catering delivered, event completed, invoice unpaid? Hand over due, undisputed claims with evidence of default. incaseof.law supports digital handling while you focus on your business.
Basis: acceptance requirements and services under the terms.
How it works
In three steps from an unpaid banquet invoice to the payout. incaseof.law takes over the rest. See how the handover of your claims works in detail.
Upload the unpaid catering or banquet invoice as a PDF or a photo. Several open items from one season go in a single handover.
We initially handle the accepted instruction out of court. Court proceedings, required representation and additional costs need separate clarification.
Received payments are settled in the agreed order. Follow the case in the customer portal. Understand partial payments and payouts.
A case from hospitality
The buffet for the Christmas party of a corporate client is delivered, and the invoice for 4,800 euros has been due for 60 days. Nobody answers emails, the contact person has moved to another department. You hand over the case the way you submit any unpaid claim, and carry on with the service.
Case file · Illustrative example
Illustrative example, as of 2026. A B2B case typical of event catering, not a real individual case.
What it costs
If fully recovered, principal is paid out without a success commission. Interest and collection costs remunerate the service under the terms. Court, legal and transmission costs, and obligations on direct payments or cancellation, need separate consideration. Payment or full reimbursement is not guaranteed. Read the terms.
Debt collection costs in detailWhat our clients say
After seeing the incaseof.law demo, I immediately cancelled the contract with our previous debt collection provider. We were able to settle the first two five-figure claims within a few days. After that we connected to incaseof.law directly via REST API.
Named Rising Star at the EY Scale-up Award for the second year running, in the FinTech and InsurTech category.
Internal analysis by incaseof.law, as of 2026.
Law, money and peace of mind, from a single source
incaseof.law is a debt collection institute licensed in Austria and registered in Germany. You hand over your open claim digitally, we collect the money.
Licensed in Austria and registered in the German Legal Services Register. The terms set out the scope and conditions of an engagement.
incaseof.law keeps no share of your principal claim. What your customer owes belongs, after a successful collection, entirely in your account.
Upload the claim, incaseof.law takes over the rest. The entire collection runs through the connector and electronic legal communication.
Frequently asked
From cancellation fees through banquet invoices to the season. Your question is not here? incaseof.law answers personally.
Contact usStart now
Register to submit your claim, or contact us first if you have any questions.
From the guide
From out-of-court demand letters to digital enforcement. How to secure your liquidity.
Read moreRegulatory frameworks and cost structures in receivables management: a comparison of Austria and Germany.
Read moreModern receivables management for SMEs, 100% online and assertive, instead of expensive litigation.
Read moreSources and legal basis
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