Sweeping fees unpaid? We get them into your account.
Main sweep, inspection, report: the work is done, the invoice sits unpaid, and the customer lives in the same town. incaseof.law collects unpaid sweeping fees as a licensed debt collection institute, and 100% of the claim stays with your business.
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Join a strong network of more than 1,000 companies.
Our partnerships
More than 1,000 companies trust us with their outstanding claims.
We support our partners in debt collection, from single outstanding invoices through to direct integrations into existing systems via API.
Success rate
88%
To payout
approx. 21 days
On Google
4.9 out of 5
And many more. See all partners and references
In brief
When does debt collection make sense for unpaid sweeping fees?
As soon as your own payment reminder has come to nothing. incaseof.law takes on unpaid sweeping fees as a licensed debt collection institute, whatever the amount and with no minimum volume. Across all cases the success rate is 88 per cent, and it takes around 21 days on average until payout, as at 2026. Your business pays nothing.
Basis: aggregated network data from incaseof.law across more than 1,000 cases, as at 2026.
Everyday life in the business
Many small amounts, and every one of them costs time.
A single invoice is not a large amount. That is exactly why it sits there, gets two reminders and is written off at some point. Added up, it is no longer a small amount.
Amount
Small enough to be left lying
An invoice for a main sweep and an inspection does not justify a dunning run of its own. So nothing happens. The arrears stay where they are and grow further with the next period.
Customer relationship
You will see each other again
Your customers are households in your district, not anonymous companies. At the next appointment you are standing at the same door again. That is why people rarely follow up, and that is why money stays outstanding.
Effort
Following up is working time
Phone calls, writing reminders, matching incoming payments: this work lands in the office while the appointments are waiting outside. It usually gets done only when nothing else is left.
Cooperation partner
From WinChim straight into debt collection.
WinChim is the industry software in which chimney sweep businesses keep their properties, appointments and invoices. The connection to incaseof.law is built: outstanding items are handed over directly from WinChim, with no double entry. Who else stands behind us is shown in the overview of our partners.
WinChim
Cooperation partner · Industry software
You carry on working where you already work. The outstanding item is flagged in WinChim and handed over to incaseof.law together with the property and customer data, with no export and no double entry. From then on the collection runs with us, and you see the status in the cockpit.
- Handed over directly from WinChim
- No double entry
- Property and customer data come with it
- Status in the cockpit at any time
Not using WinChim? Then create the case on the platform or upload several outstanding items in one go. The process is the same.
The process
From outstanding item to payment in four steps.
You hand over the outstanding item, incaseof.law carries out the rest. The overview shows how the debt collection process works in detail.
-
Handover
Hand over the outstanding item
You flag the open invoice in WinChim, or you create the case on the platform and upload several items in one go. Property and customer data come with it.
Online in minutes -
Out of court
Licensed payment demand
incaseof.law demands payment from the defaulting customer as a licensed debt collection institute, matter-of-fact and in your name. The default costs are owed by the customer as an ancillary claim, not by your business.
Most cases end here -
If needed
Continue in court
If the customer does not pay, incaseof.law takes the case further through electronic legal communication, up to an enforceable title. You do not have to appear in court yourself.
Through electronic legal communication -
Payout
Money into your account
The amount collected goes to your business without deductions. Between handover and payout it takes around 21 days on average; if the customer pays on the first demand, the case is often settled within a few days.
100% of the principal claim
Process and average values, as at August 2026. Aggregated network data from more than 1,000 cases.
Next step
Invoice unpaid? Hand it over now.
You hand over the outstanding item, incaseof.law pursues it out of court and, if needed, in court. No contract, no minimum volume, no costs for creditors.
Two paths
Out of court first. In court only if it has to be.
Both paths run through the same handover. The difference is how far a case goes, and that is decided by the defaulting customer, not by your business.
Path 1
Out-of-court collection
The normal case, without a court.
incaseof.law demands payment from the customer as a licensed debt collection institute. A letter from a licensed institute lands differently from the third reminder out of your own office, and most cases end exactly there.
- Payment demand in the name of your business, matter-of-fact in tone
- Default interest and collection costs are owed by the defaulting customer
- You stay out of the dispute yourself
Path 2
Enforcement in court
Only if nothing happens out of court.
If payment does not arrive, incaseof.law takes the case further through electronic legal communication. You decide whether it goes that far, and you have to neither fill in forms nor appear in court.
- Continued through electronic legal communication
- Up to an enforceable title, with no court date for you
- If the collection stays unsuccessful, it costs you nothing
Which path is right in an individual case, and what stands behind each of them, is set out under how debt collection works.
Costs
What the collection costs your business: nothing.
No contract, no minimum volume, no costs for creditors. The principal claim stays with you in full, and the default costs are borne by the defaulting customer. Which amounts apply in an individual case is set out on collection costs.
| Item | Who bears it | What that means for you |
|---|---|---|
| Principal claim, that is the unpaid sweeping fee | Your business receives 100% | Without deductions, with no commission and no share for us. |
| Default interest | Defaulting customer | It accrues from the moment of default and is demanded along with the claim. |
| Collection costs | Defaulting customer | The customer owes them as an ancillary claim, capped by the maximum-rate regulation. |
| Collection stays unsuccessful | Nobody | Then it costs you nothing. |
The maximum rates for collection costs are set by regulation in Austria. The reference is in the sources block at the foot of the page.
Illustrative example
A case as it typically runs.
- Type of claim
- Sweeping fee
- Debtor
- Private customer
- Your own reminders
- two
Starting point
- Handover
- from WinChim
- First step
- out of court
- Court needed
- no
Path
The principal claim goes to the business without deductions, and the default costs are owed by the customer. The business itself did not make a single chasing call. Illustrative example, not a promise for an individual case.
Ready
One outstanding item is enough to start.
You do not have to change anything and you do not have to sign anything. What a handover looks like is shown step by step when you submit a claim.
What our clients say
Trust you can read for yourself.
Working with Dr. Kindler goes excellently. The communication is first class and my questions were answered reliably and in detail. Highly recommended!
Named Rising Star at the EY Scale-up Award for the second year running, in the FinTech and InsurTech category. Read the blog article (German)
Internal analysis by incaseof.law, as of 2026.
Law, money and peace of mind, from a single source
One solution that secures three things: your rights, your money and your peace of mind.
incaseof.law is a debt collection institute licensed in Austria and Germany, with a model confirmed by the OGH. You hand over your open claim digitally, we collect the money.
Licensed and confirmed by the OGH
Officially authorised in Austria and Germany. Confirmed by the OGH (Austrian Supreme Court): your claim is enforced with legal certainty.
100% of the claim for you
incaseof.law keeps no share of your principal claim. What your customer owes belongs, after a successful collection, entirely in your account.
Digital, you take care of nothing
Upload the claim, incaseof.law takes over the rest. The entire collection runs through the connector and electronic legal communication.
Start now
Hand over your first unpaid sweeping fee in a few minutes.
You hand over the outstanding item, incaseof.law carries out the rest. Contact us first if you have any questions.
Registration
Your account for submitting claims.
Register in the customer portal. Add your company details and submit your outstanding claims there.
Already registered? Log in to the customer portal
Common questions
Common questions about unpaid sweeping fees.
From when a handover makes sense to the connection with WinChim. Your question is not here? We answer personally.
Contact usFrom the guide
Knowledge that protects your liquidity.
How does debt collection work in Austria?
From out-of-court demand letters to digital enforcement. How to secure your liquidity.
Read more
Receivables management: a comparison of Austria & Germany
Regulatory frameworks and cost structures in receivables management: a comparison of Austria and Germany.
Read more
Debt collection Vienna: the legal & digital way to get paid
Modern receivables management for SMEs, 100% online and assertive, instead of expensive litigation.
Read moreSources and legal basis
- § 1333 ABGB, default interest
- Regulation on maximum fees for debt collection institutes, BGBl. No. 141/1996
- § 118 GewO 1994, debt collection institutes
- Legal Services Register, Federal Office of Justice, reg. no. 2024 0000 8388
- GISA, Austrian Trade Licence Information System, GISA 32140156
- WKO, Association of Commercial Service Providers
Last checked 26 August 2026