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State-licensed debt collection institute § 118 GewO 1994 · GISA 32140156
Licensed in Austria · Registered in Germany

Out-of-court or court collection: a comparison

The out-of-court settlement resolves most outstanding invoices without a court being involved. incaseof.law guides your claim through all stages and only goes to court if the first stage is not enough.

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Your account for submitting claims.

Register in the customer portal. There you store your company data and hand over your outstanding claims.

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Freelancers, SMEs, property managers, trades and law firms hand over their outstanding claims to us.

We support our partners in collection from individual outstanding invoices to direct integrations into existing systems via API.

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Briefly explained

When is out-of-court collection enough, and when is a payment-order claim needed?

The out-of-court collection is sufficient as long as the debtor is able to pay and responds to letters: incaseof.law calls for payment as a licensed debt collection agency. How long this takes depends on the debtor; out of court, a case is often settled within a few weeks. If the payment is not made, the order for payment follows, i.e. the application for a payment order to the district court.

Basis: Code of Civil Procedure, payment-order procedure and order for payment. As of August 2026.

Quick answer

File a payment-order claim yourself or instruct a debt collection agency?

The two do not exclude each other. With a payment-order claim, the creditor obtains an order for payment themselves and must keep track of forms, deadlines and a later enforcement application. At incaseof.law the process starts out of court. If payment does not follow, the payment-order claim is filed via electronic legal communications (ERV) after consultation. Court costs still apply separately, and a title does not guarantee payment.

Basis: Austrian Code of Civil Procedure, payment-order procedure (RIS); engagement under the terms and conditions. As of September 2026.

The course

From payment reminder to enforcement: the four stages.

Each stage starts only if the preceding one has not produced payment. The first two stages are out of court. For the detailed collection process, see how incaseof.law works.

1 you

Your own payment reminder

A factual reminder of payment, then a reminder with a clear deadline. Legally, a reminder with a deadline is sufficient, further payment reminders is optional and no obligation.

Without court
2 incaseof.law

Out-of-court request

incaseof.law asks the debtor to pay as a licensed debt collection agency, followed by reminder and last payment reminder. Most cases end here.

The normal case
3 District Court

Enforceable court title

If payment remains outstanding, the next step is a payment-order claim filed electronically through ERV. The debtor has 14 days to pay or four weeks to object.

opposition period 4 weeks
4 if necessary

Enforcement

If the debtor does not respond, the payment order becomes final and enforceable. The title can support enforcement against receivables, bank accounts or movable assets.

Final step

Next step

The first stage leaves your principal claim intact.

You hand over the outstanding invoice, incaseof.law asks the debtor to pay and goes on only if it becomes necessary. Engagement under the terms, no minimum volume. No costs from incaseof.law, even if the debtor doesn’t pay. Court fees and, in Austria, MANZ transmission fees only arise once you approve court proceedings.

In comparison

Out-of-court or court collection: a direct comparison.

Both paths lead to the same goal, they differ in duration, cost logic and effort. The table mentions both sides, also the disadvantages.

Situation as at: August 2026

Out-of-court settlement and judicial procedure (as at August 2026)
CharacteristicOut-of-court debt collectionCourt proceedings (payment-order claim)
What happensInvitation to pay, reminder and final payment reminder by a licensed debt collection agency.Application for a payment order at the district court, submitted through electronic legal communications (ERV).
DurationOften a few weeks, depending on the debtor’s response and ability to pay.8 to 10 weeks until the order for payment becomes final; months if an objection is filed.
Cost logicLate-payment interest and collection costs arise from default and form part of the loss caused by it.Flat fee of the court according to the value of the dispute, from 5,000 euros with attorney's fees according to tariff.
Who is to pay the costsThe defaulting debtor. Your principal claim remains unabated.The debtor pays if recovery succeeds. If the debtor is insolvent, the creditor bears the procedural costs.
Your effortInvoice handed over, view status at any time in the portal.You only hand over the claim: incaseof.law prepares and files the payment-order application.
Lawyer NeededNo, incaseof.law acts as a licensed debt collection agency itself.Not for claims up to EUR 5,000. Above that amount, legal representation is generally mandatory and partner law firm Biedermann & Belihart takes over.
ResultPayment without trial, then payment of 100 % of the principal claim.Enforceable title as the basis for enforcement.
When it makes senseAs long as the debtor can be contacted and can pay. This is the usual situation.If the out-of-court stage ends without payment, a title is needed or the statute of limitations threatens.

Comparison criteria: process, duration, cost structure, who pays, your workload, legal representation requirements, result and suitable use cases. Court information refers to the Austrian payment-order procedure. As of August 2026.

The decision

How you can tell which way to go.

The question is rarely either or, but when. These characteristics decide whether the out-of-court level is sufficient or whether it needs the title.

The normal case

When out-of-court collection is enough

  • The debtor can be contacted and is able to pay.
  • The claim is undisputed, order, delivery and invoice are documented.
  • An payment reminder with a term has come out, the term has elapsed.
  • You want to avoid putting pressure on the customer relationship through court proceedings.

The exceptional case

When court proceedings become necessary

  • The debtor has not responded at any stage of the out-of-court collection process.
  • The claim threatens to expire; many current business claims expire in Austria after three years.
  • You need an enforceable title, for example to enforce against receivables or bank accounts.
  • The debtor raises a substantiated objection: we can then put you in touch with our partner lawyers on request.

Both paths, one access

Submit your claim once and keep both options open.

After the handover, the course, not your calendar, decides: out of court first, court only if it becomes necessary. Both runs through the same access.

The Court's Way

What actually happens in the order for payment procedure.

The order for payment procedure is not a trial with negotiation, but a formalized request. These three points determine the course.

Situation as at: August 2026

Court-proceeding cost items and who pays them (as of August 2026)
PositionCalculation basisWho bears the costs
Court fee, GGGFlat fee according to the value of the claim due at the time of filing of the actionRecoverable from the debtor if successful
Delivery costs and expensesare charged in additionto assert with the principal claim
Lawyer's fees, RATGTariff according to the value of the dispute, only from 5,000 euros with legal guidanceRecoverable from the debtor

In the event of success, the costs of proceedings must be imposed on the defendant and asserted with the principal claim in the order for payment. The condition is that the debtor is able to pay, otherwise the costs remain with the creditor. The exact court fee depends on the court fee law and changes regularly, the official sources are decisive. As of August 2026.

Customer voices

What clients say about handing over their claims.

Client reviews on Google

I am incredibly grateful to InCase of Law. The whole process was extremely simple and worked completely without any direct communication effort. I just uploaded my invoice – the first payment reminder was sent within the first hour. What caused me trouble, follow-up and unanswered messages over a month was solved by InCase of Law within one day: Already the next day my entire main request was paid. I can fully recommend the service and will definitely use it again in future outstanding claims. Thank you for the fast and professional support!
Nicolette Nikelsom07/2026
I felt very well at incaseof.law from the first conversation. Everything was explained intelligibly, questions were answered immediately and the result was about my expectations. Thank you for the great support!
Mario Eichhorn10/2025
The cooperation with Dr. Kindler is excellent. Communication is top and my questions have been answered reliably and in detail. Highly recommended!
Florian K12/2025
Very trusted partners with whom it is fun to work. Absolute recommendation!
Bernd Pichler11/2025
Super satisfied and very good support!
Reinhard Wachmann03/2026

For freelancers, SMEs, property managers, trades and law firms.

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Right, money and rest, from one source

A solution that secures three things: your right, your money and your peace.

incaseof.law is a collection agency licensed in Austria and registered in Germany. Submit the payment-order claim digitally; we file it through ERV.

Law

Licence and registration

We prepare and electronically file the payment-order claim through ERV, under human supervision and within the legal framework. You do not need to attend court yourself.

Licence under GewO 1994
Electronic legal communications (ERV)
Supreme Court decision 2023
Money

100 % go to you

We retain no share of the principal. The debtor reimburses court fees and owes collection fees as an ancillary claim.

No commission for success
No deduction from the claim
The debtor shall bear the costs of default
Peace of mind

You keep control

You hand over the claim digitally and keep an eye on the status. If you want to be represented by a lawyer, you switch to the partner law firm with a click.

Status per case in the portal
We manage deadlines and escalation
Change to the law firm at any time

Start Now

Submit your outstanding claim in a few minutes.

Transfer your outstanding claim digitally, the rest will be carried out by incaseof.law, up to the request for payment order. If you have any questions, contact us in advance.

Common questions

Out of court or court: your questions.

From the duration to the costs to the legal obligation. Your question is not included? We answer personally.

Get in touch
Out-of-court collection is usually sufficient when the debtor can be contacted, is able to pay and does not dispute the claim. A demand from a licensed collection agency is taken seriously. A substantial share of claims is settled at this stage.
In out-of-court collection, a specialist agency asks the debtor to pay without involving a court. A payment-order claim is a formal application to the district court. The immediate objectives differ: obtaining payment versus obtaining an enforceable title.
Duration depends mainly on the debtor: whether they can be reached, raise objections and are able to pay. Out of court, a case is often settled within a few weeks, and faster if the debtor pays on the first request. The court route takes longer. You can follow the status of each claim until payout in the customer portal.
In unproblematic cases, eight to ten weeks pass from the filing to the legal force of the order for payment. In the case of electronic submissions via electronic court filing (ERV), the first section is significantly shortened. If the debtor objects, the proceedings change to the contested stage and may extend for months.
If successful, the procedural costs are charged to the defendant and included with the principal in the payment order. Recovery depends on the debtor’s ability to pay; otherwise the costs remain with the creditor. Court fees depend on the claim value.
Not for claims up to EUR 5,000. Through incaseof.law, these are filed via electronic legal communications (ERV) without mandatory legal representation. Above that threshold, a lawyer is generally required and partner law firm Biedermann & Belihart takes over.

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