Company and authorisation
Our imprint lists company and registration details. You can compare these with the public registers.
Read the imprintDecision guide · Austria and Germany
Choose a collection provider that fits your case.
Compare more than a headline price. The provider’s authorisation, actual service scope and terms of working together are what matter.
This checklist is written by incaseof.law, itself a collection provider. It offers a provider’s perspective and is not an independent ranking.
Five criteria for an informed decision
Authorisation and contracting party
Check the full company name and the relevant scope of activities. In Austria, you can check trade authorisation in GISA. For registered collection providers in Germany, consult the legal services register. Registration alone does not tell you which particular offer best suits your business.
Services and clear limits
Do you need out-of-court collection, a title, enforcement or help with an already disputed claim? Ask which work is included, which steps need a separate instruction and when legal representation is needed. Collection providers, lawyers and notaries have different roles and powers. Clarify who is responsible for each step. Compare the collection routes.
Costs in different scenarios
Ask about fees for successful and unsuccessful handling, additional expenses, direct payments and cancellation. Separate your contract with the provider from possible reimbursement by the debtor. Reimbursement has legal requirements and limits; advertising does not replace that assessment. Compare offers using the same case assumptions. Understanding collection costs.
Data and handover
Which records does the provider need? How do you add part payments and objections? For larger volumes, also check which integration is actually available and how incorrect records are handled. Agree responsibilities for data quality, access rights and personal data. Having an API alone does not answer these questions. Organise receivables management.
Support and accounting
Clarify where you can see case status, how questions are handled and what information appears in a statement. Ask for an example showing how principal, interest, costs and partial payments are allocated. A recovery rate needs a period, case selection and calculation method to be meaningful; it is not a guarantee for your particular claim.
Compare collection providers in Austria and Germany
This sample shows publicly described handover methods and settlement differences. It helps you ask several providers the same questions. The publisher, incaseof.law, is itself a provider; this is not an independent assessment or ranking.
Selection and method
Selection: incaseof.law and KSV1870 for Austrian domestic collection; Creditreform and paywise additionally for Germany. Sources are the linked provider pages, accessed on 23 September 2026. No test instructions or quotations were obtained; success rates and reviews were not compared. Unverified details are not treated as missing services. The current agreement with the actual legal entity remains decisive.
| Provider and scope | Handover | Settlement and limits | Sources |
|---|---|---|---|
| incaseof.law Austria and Germany | Online platform; API/connector handover by agreement. | No success commission on recovered principal. Interest and collection costs are assigned; partial payments follow the allocation order in the terms. Assess court, lawyer and transmission costs and consequences of breaches separately. | Our terms Handover and integration |
| KSV1870 Austria: domestic collection | Online instructions and system integration offered. | The provider states that recovered principal and the client’s reminder expenses go to the client; KSV1870 retains interest and reminder fees. Out-of-court payments are allocated to principal first. Court costs require an advance; check cancellation consequences. | Services and conditions Online handover |
| Provider and scope | Handover | Settlement and limits | Sources |
|---|---|---|---|
| incaseof.law Austria and Germany | Online platform; API/connector handover by agreement. | No success commission on recovered principal. Interest and collection costs are assigned; partial payments follow the allocation order in the terms. Assess court, lawyer and transmission costs and consequences of breaches separately. | Our terms Handover and integration |
| Creditreform Germany: offer by the relevant contracting entity | “Meine Creditreform” client portal; collection API offered. | Clarify an individual offer with the responsible Creditreform company. The overview describes out-of-court collection, court steps where suitable and title management; it does not establish a uniform price across regional contracting entities. | Service overview Portal and API |
| paywise Germany: published collection conditions | Online platform; API and accounting integrations offered. | The provider states that no advance on its own collection fees is required for valid, undisputed claims. Court-related advances may apply. Interest is retained as success remuneration; costs take priority on partial/direct payments. Disputed proceedings require a separate lawyer instruction. | Costs and conditions Handover and integrations |
Which questions matter for your requirements?
For individual Austrian claims, compare partial-payment allocation, direct payments and court advances at incaseof.law and KSV1870. For larger digital volumes, assess the actual interfaces and responses; an API listing does not replace an integration test. If regional support or credit information also matters, clarify the specific Creditreform entity and scope. At paywise, published integrations and costs in disputed proceedings are relevant checks.
Our own offer also has limits
A regular incaseof.law instruction requires due, undisputed claims and evidence of default. Court representation and additional costs are agreed separately. Under the allocation order, partial payments may initially cover costs and interest. Our settlement explanation covers these distinctions.
Before signing
Questions to take into the conversation.
- Does the authorisation cover the jurisdiction and requested work?
- Which claims does the provider accept or decline?
- What do we pay after recovery, non-recovery, direct payment or cancellation?
- Who decides on further court action and who pays for it?
- How do we provide records, partial payments and new objections?
- Which status updates and statements will we receive?
- How are deadlines, privacy and contacts organised?
Keep the answers with the specific quote. That helps you compare the same scope and resolve questions before instructing the provider.
How to assess incaseof.law.
Costs and engagement
The pricing page explains our model. The terms cover eligibility, cooperation duties and possible cost consequences.
Costs and conditionsThe right starting point
A due, undisputed claim with documented default is the basis for a regular handover.
Prepare to submit a claimSources and context
- WKO: activities and professional entry requirements for Austrian collection providers.
- German legal services based on specialist expertise.
- WKO: requirements for recovery costs in Austria.
- German limits on reimbursable collection costs.
- incaseof.law: our contractual terms.
As of 23 September 2026. Primary legal sources are in German. The selection questions are our editorial recommendations. The linked legal sources support the stated framework, not a ranking of providers.