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State-licensed debt collection institute § 118 GewO 1994 · GISA 32140156
Headquarters in Vienna · Licensed in AT, registered in DE

Debt collection in Vienna: submit outstanding claims online

incaseof.law is based at Rathausstraße 21/13, 1010 Vienna. Businesses submit claims online. Acceptance, scope and costs depend on the instruction and our terms.

Rathausstraße 21/13, 1010 Vienna Arrange a callbackVia the contact form
4.9 out of 5

For freelancers, SMEs, property managers, trades and law firms.

Nationally audited debt collection agency
The service model is governed by the terms. Recovery and duration are not guaranteed. Court, lawyer and electronic filing fees must be considered separately.

Who handles each step?

Before handover, check when payment is due, performance, objections, the balance and evidence of default. After acceptance, incaseof.law handles out-of-court collection. Report new objections, direct payments and data changes promptly in the portal. For court action, agree responsibilities, representation, deadlines and additional costs separately.

Distinguish Austria and Germany

An Austrian payment-order claim may be suitable for an eligible monetary claim. In Germany, the corresponding route begins with a Mahnbescheid. Jurisdiction, service, objections and enforcement follow the applicable procedure. Our office in Vienna does not determine which court is responsible for your claim.

Your records remain the basis

Invoice, contract, performance records, delivery evidence, correspondence and payments need to agree. Use the claim-preparation guidance to reconcile the file. For larger volumes, see API handover and status integration. Collection stages and case status are delivered by webhook; payment information is available through the API.

Basis: terms: acceptance, cooperation, costs and settlement; Austrian payment-order procedure; German payment-order procedure. As of 23 September 2026.

Briefly explained

What does a debt collection agency in Vienna do?

Submit a due, undisputed claim with evidence of payment default. After acceptance, incaseof.law handles the case out of court. Court action, required representation and additional costs are clarified separately. Received payments are settled under the agreed terms.

Basis: acceptance, cooperation and settlement under the terms.

Vienna office. Digital access. Verifiable details.

Identify the company

incaseof.law GmbH is based at Rathausstraße 21/13, 1010 Vienna. Commercial register: FN 505409 z, Commercial Court Vienna.

Check the registration

The Austrian trade registration is GISA 32140156. The German registration number is 2024 0000 8388. Registration does not establish the merits of an individual claim.

Compare the actual service

Review the process, cooperation duties and costs of court proceedings. A local address alone says nothing about the recoverability or duration of a claim.

For a callback, use the contact form with your telephone number. If you received a debt collection letter, use the payment portal directly.

Prepare the handover

A company’s Vienna address does not mean every claim belongs before a Vienna court. Jurisdiction can depend on the amount, contractual relationship and defendant’s location.

Prepare the invoice, evidence of performance, payment history and correspondence. Submitting a claim explains the handover; the cost overview separates the relevant charges.

Why Vienna

Why Viennese companies trust incaseof.law

A licensed debt collection agency based in Vienna, which works digitally and enforces Austria-wide. Four reasons why companies from Vienna hand over their outstanding claims here.

Headquarters and concession in Vienna

Licensed collection institute in Austria, registered collection provider in Germany.

The debtor bears the costs

No success commission on recovered principal. Interest, collection costs and possible additional costs follow the terms.

100% digital, around the clock

Submit claims online. The customer portal shows progress and lets you provide new information.

Austria and Germany

From its headquarters in Vienna, incaseof.law enforces claims throughout Austria, also in Germany as a registered collection service provider.

Understand receipts and costs

No success commission on recovered principal. Interest, collection costs and possible additional costs follow the terms.

Review a partial-payment settlement example · Costs and conditions

How it works

How debt collection works with incaseof.law in Vienna

From outstanding claim to payout in three digital steps, from your desk in Vienna.

1

Submit a claim

Prepare the invoice, contract, evidence of performance, default and current balance. A technical receipt does not itself mean acceptance.

In about 3 minutes
2

We take over

After acceptance, we handle the instruction out of court. Objections, new information and further measures are assessed for the particular case.

Tested in seconds Consequently escalated
3

Payment to your account

Payments are settled under the terms. Report direct payments and changes promptly in the portal; a closed case does not necessarily mean full payment.

without deductions

Customer voices

This is what customers say about incaseof.law

After seeing the demo of incaseof.law, I immediately terminated the contract with our previous debt collection service provider. We were able to resolve the first two five-digit claims within a few days. Afterwards, we connected directly to incaseof.law via REST API.
Founder and CEOLomnido GmbH
4,9out of 5

Reviews on Google

Client reviews on Google

I am incredibly grateful to InCase of Law. The whole process was extremely simple and worked completely without any direct communication effort. I just uploaded my invoice – the first payment reminder was sent within the first hour. What caused me trouble, follow-up and unanswered messages over a month was solved by InCase of Law within one day: Already the next day my entire main request was paid. I can fully recommend the service and will definitely use it again in future outstanding claims. Thank you for the fast and professional support!
Nicolette Nikelsom07/2026
I felt very well at incaseof.law from the first conversation. Everything was explained intelligibly, questions were answered immediately and the result was about my expectations. Thank you for the great support!
Mario Eichhorn10/2025
The cooperation with Dr. Kindler is excellent. Communication is top and my questions have been answered reliably and in detail. Highly recommended!
Florian K12/2025
Very trusted partners with whom it is fun to work. Absolute recommendation!
Bernd Pichler11/2025
Super satisfied and very good support!
Reinhard Wachmann03/2026

For freelancers, SMEs, property managers, trades and law firms.

EY Scale-up Award, Rising Star 2026

Named Rising Star at the EY Scale-up Award for the second year running, in the FinTech and InsurTech category. Read the blog article

Range

Headquarters in Vienna, enforcement throughout Austria and Germany

incaseof.law is a digital collection agency at Rathausstraße 21/13, 1010 Vienna. Businesses throughout Vienna and Austria use the platform, from sole traders to international groups. Whether based in the Innere Stadt, Favoriten or Graz, the service works around the clock. Cross-border EU collection is also available.

Vienna and Austria

Headquarters Vienna

Collection for Austrian companies with full legal framework. Licensed under the 1994 Trade Code, enforceable via electronic court filing (ERV).

Germany

Cross-border

receivables management for German receivables. incaseof.law is registered with the Federal Office for Justice as a collection service provider, Reg.-No. 2024 0000 8388.

European Union

A platform

For cross-border cases, clarify country, jurisdiction, partners and additional costs separately. Understand European procedures.

More on this: How debt collection works step by step, what a debt collection agency costs, and how to commission debt collection online in a few minutes. For the level of late-payment interest in Austria, read the B2B guide. How to enforce your right to payment in Vienna is explained in the guide.

Contact

Your debt collection agency in Vienna can be reached directly

Use the contact form for enquiries and provide your telephone number if you would like a callback. Our registered office is Rathausstraße 21/13, 1010 Vienna.

Address

incaseof.law GmbH
Rathausstraße 21/13, 1010 Vienna

View on Google Maps
Telephone

Arrange a callback

Via the contact form
Register and supervision in Vienna
  • Firmenbuch FN 505409 z, Handelsgericht Wien
  • Debt collection licence GISA 32140156, member of the Vienna Chamber of Commerce
  • Supervisory authority: Magistratisches Bezirksamt des I. und VIII. Bezirks, Vienna

Or request a callback

Would you prefer a callback?

Please contact us. For a call back please enter your telephone number in the contact form.

Get in touch To the general contact page

Rights, money and peace of mind: clear responsibilities

Submit a due, undisputed claim with evidence of payment default. After acceptance, incaseof.law handles the case out of court. Court action, required representation and additional costs are clarified separately. Received payments are settled under the agreed terms.

No success commission is charged on recovered principal. Interest and collection costs are assigned to incaseof.law under the terms. Court, legal and transmission costs, and cost consequences of breaches of duties, need separate consideration. Payment allocation can affect payouts when a customer pays only part of the balance.

Read the contractual terms

4.9 out of 5

For freelancers, SMEs, property managers, trades and law firms.

Licensed collection institute in Austria, registered collection provider in Germany.

Common questions

Frequently asked questions about collection in Vienna.

From the cost to the process to the range. Your question is not included? incaseof.law answers personally.

Get in touch
Submit a due, undisputed claim with evidence of payment default. After acceptance, incaseof.law handles the case out of court. Court action, required representation and additional costs are clarified separately. Received payments are settled under the agreed terms.
Prepare the invoice, contract, evidence of performance, default and current balance. A technical receipt does not itself mean acceptance.
The processing status of your cases. Case status, payments received and payouts are separate facts. Report new objections and direct payments through the designated channels.
Court steps, representation and costs are clarified separately. The terms describe software assistance and express approval before instructing partner lawyers.
This depends on evidence, objections, service, ability to pay and the procedure required. No specific duration or successful recovery is promised.
No success commission is charged on recovered principal. Interest and collection costs are assigned to incaseof.law under the terms. Court, legal and transmission costs, and cost consequences of breaches of duties, need separate consideration. Payment allocation can affect payouts when a customer pays only part of the balance.

Start Now

Your money belongs in your account. Let’s get started.

Register for the transfer of receivables or contact us in advance.

Registration

Your account for submitting claims.

Register in the customer portal. There you store your company data and hand over your outstanding claims.

Already registered? To the customer portal

Modern payment solutions for more liquidity.

Submit a claim