Glossary · Austria and Germany
Claim recovery
Claim recovery describes measures intended to obtain performance of an existing obligation. The term identifies a task, but not a particular contract, procedural route or guaranteed return.
Distinguish the concepts
An open bookkeeping entry, a legally existing claim and a practically recoverable amount are different. Match the invoice to the correct contracting party. Performance, maturity, payments and objections determine the balance that may be pursued. A title may enable enforcement but does not create an ability to pay.
Jurisdiction and scope
Out-of-court and court steps depend on the instruction and jurisdiction. A regular incaseof.law instruction requires the claim and default to meet its terms. Disputed claims require separate assessment. Additional costs or legal representation are not automatically included merely because the service is called recovery.
Illustrative business example
A EUR 2,000 invoice has received EUR 500, with a credit note still under review. Before instruction, reconcile the receipt and possible adjustment. The file identifies the remaining claim, evidence and unresolved issue. Later direct payments are reported promptly so communications and settlement use the same balance.
Common questions
Can every claim be recovered?
Distinguish existence, enforceability and practical recoverability. No handling route guarantees payment.
What closes the process?
Payment, settlement, return and discontinuation are different closing reasons. Check the reason and remaining claim.
What belongs in the file?
Contract, invoice, performance, maturity, default, correspondence, objections and payment history. The service page explains practical handover.
Related topics
Sources and basis
Content reviewed on 23 September 2026. Procedural information and our contractual terms are separate foundations. The individual case remains decisive.
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